Executive Room (Marina Park)

Reviews of Park Hyatt Busan

5 out of 5
Park Hyatt Busan
51, Marine city 1-ro, Haeundae-gu, Busan, Busan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1001 reviews" "
Rating 8 - Good. 148 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing views and great food! Close to get to the nearby beach and markets!

10/10 Excellent

Chang, Daimond Bar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Changhee

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view!
Stayed 1 night in Feb 2024

10/10 Excellent

Amanpreet

Liked: Cleanliness

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

SHERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from room, but cold windchills leaks from it. Making the bedroom cold. Thermostat does not work properly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jung

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jit Yong

Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class Staffs Services.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with the best service and the best Gang An Bridge view.
Stayed 3 nights in Nov 2023

10/10 Excellent

minah

Liked: Cleanliness, staff & service, property conditions & facilities
It is convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

ELIJAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding on every aspect! Thank you for making our stay so magical.Will definitely be back !
Stayed 2 nights in Oct 2023

10/10 Excellent

Changwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Overall very good experience.
Stayed 2 nights in Oct 2023

6/10 Okay

Dongho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Victor

Travelled with group
Liked: Staff & service, amenities
Needs to be remodeled
Stayed 2 nights in Sep 2023

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff
Stayed 4 nights in Sep 2023

8/10 Good

Becky

Stayed 3 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Sep 2023

10/10 Excellent

Tyson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Eui Joon

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Water leaked from the ceiling Water all over the floor Waste money for $600 sweet room per night
Stayed 1 night in Sep 2023

10/10 Excellent

jesus, nogales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel como siempre muchas gracias
Stayed 1 night in Aug 2023

10/10 Excellent

HANKEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

Tatyana

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Do not recommend
Terrible service
Stayed 1 night in Jul 2023

8/10 Good

Gina

Travelled with family
The area is nice but a good 20-25 minute walk to the main beach area and in the summer heat, was a bit too far for convenience. That front desk staff were not amazing but the first floor reception and door and luggage staff were awesome. The breakfast was overpriced for what it was and the rooms Le Labo toiletries were not as advertised in Travel sizes and out conditioner was also almost empty. The swimming cap purchase and strict pool rules seem a bit over the top. The floor we had wasn’t that high up even though it was requested and I felt that for the high price we paid for the room, the services and the quality of the suite could have been better. A bit if wear and tear and not well equipped for coffee for the level of pricing. Was not wowed like I thought we would be but overall it was a decent stay.
Stayed 3 nights in Jul 2023

6/10 Okay

Christine

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your home away from home.. stay here!
Best hotel we have stayed out in our 35 day adventure. This is the one to stay at .. just say the one in Bangkok Thailand... that one also is the one we now wish we stayed at in Bangkok.
Stayed 2 nights in Jul 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay in Busan. Brand new hotel, clean, great restaurant on the 31st floor. Amazing location. Walkable to the beach. Nice strolls along the waterfront. Room is ultra modern. High reco.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This will be your best view hotel for Busan not to mentioned hotel services are excellent! Pricy but worth it!
Stayed 1 night in Jun 2023

10/10 Excellent

YI CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite a walk to public transport so not very convenient getting around. We used the taxi most of the time. Room was clean and comfortable. Great views. Excellent service from very friendly staff. I would highly recommend this hotel based on the service provided by the staff. Thank you for making our stay comfortable and pleasant.
Stayed 3 nights in Jun 2023

10/10 Excellent

Soojee

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. ONLY complaint: They charge about $32 to use their sauna (hot/cold plunge pools and steam/hot saunas). I saw no reason for that as any other hotel includes this amenity. From what I could tell only guests may access so crowding didn’t seem to be a reason for it either. Hopefully, the’ll reconsider that charge.
Stayed 5 nights in May 2023

10/10 Excellent

Genevise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in Busan
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
It was a great place with awesome view. Only thing we didn’t know was that this place was little away from beach front and stores/ restaurants. Staff was very helpful
Stayed 2 nights in May 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has gone down a few notches over the past few years. The concierge/front desk personelle was lovely and helpful. The room was not as clean as one would expect - hairs in bathtub, and shower stall glass not cleaned. As it was a long weekend in Korea, the hotel was at full occupancy, and all amenities extremely busy, which diminished our experience. The clientele seemed mostly to be extremely young couples. While front desk was very courteous, when you called for any kind of support or service they were not very keen to do basic things, eg providing larger coffee cups or providing enough coffee cups for all occupants (three in a suite). There is a beautiful view of the bridge or over the marina, but aside from this the location requires that you take a taxi everywhere. There is one local bus stop for 1003, it is about 1.5km to a subway station, and about 1.5-2km to Haeundae beach and restaurants. There are actually three excellent restaurants extremely close to the hotel (one specializing in cockles, one speicalizing in seaweed soup and one seafood restaurant almost right next door to the hotel). Despite some of the shortcomings, it was still overall a very good stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Se Yeon, Brea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 3 nights in May 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and premises. The breakfast buffet was incredible. The staff were all so helpful and professional. The best though was that bingsu offered in the cocktail/bar lounge!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed in a 1 BR suite for 2 nights. We requested an extra bed, and it was brought up immediately. Service here, as in all of Korea, was impeccable. The hotel meets/exceeds expectations for the Park Hyatt brand. You’ll have beautiful views of the water and bridge, with restaurants within walking distance. We chose to do a day tour of Busan through Korea Discovery Tour Busan (tour guide was Young Ok Choi), and it was the best decision. We saw a temple, the skywalk, the UN Cemetery, the Jagalchi fish market, and the Gamcheon cultural village. It was awesome. My husband and two kids (8 and 11) enjoyed it thoroughly. I used the gym while we were there, it isn’t large but definitely big enough with all necessary equipment in great shape. Would recommend to visitors.

10/10 Excellent

Dayana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the best hotel I've ever been to!
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the nicest hotel is had the opportunity to stay at. Well worth the money, wish i had stayed a little longer!
Stayed 1 night in Mar 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved the room (especially the view), service and location.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ivan, Brampton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice rooms with very friendly staff.
Stayed 6 nights in Jan 2023

8/10 Good

Ji Young

Stayed 2 nights in Nov 2022

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The location is awesome as well as the room. View is awesome and a lot of walkable restaurants. Not a lot shopping around but it’s ok. Room service breakfast is ok although the food options and menu need improvement.