Heidelberg Vacation Packages

Great hotel big spacious rooms with amenities great staff and great location

3 nights, 2 separate bookings. Read my other review. Location is not the best but the hotel is the best.

I didn’t cook in.the room so can't comment on that but it was an amazing view! And the room was very well equiped and clean and the bed was comfortable and the staff was super.

The room itself was lovely. small suite 2 Bedrooms Lovely spot and staff OK No chair in large double room All 3 wardrobe doors sqeaked badly. Reported 4 times over 2 night stay not fixed. Bedside light in both rooms not working. Fixed after 2 requests, then not bright enaough Electric plug socket fouled by top of desk unit in double bed room Toilet paper holder by washbasin instead of by toilet. No "do not disturb" sign despite many requests. Good Nespresso machine, but mug too tall to fit! Large balcony, but no table and chairs. Just one old plastic upright chair. Ceiling lights by TV with none over settee, so unable to read from there.

We enjoyed our stay until check out time. We paid for bed and breakfast and requested for breakfast upon check out as we had an early morning flight. Filled in the form but there was no breakfast to take away. The receptionist was confused and took our details and promised communication. Until date no communication.They could atleast have communicated or refunded our breakfast. Apart from this the place is amazing and its very convenient.