Berlin Vacation Packages

I love this place for its well placed room with everything you need for your stay.. and most of all felt safe ..

This was the perfect place for my group and our needs. Enough beds with options; a dark, quiet room in the basement, a shared room with a two full beds, the top floor king size suite, even a pull out sofa! All useful accommodations for a party of 5 or more. To top it off, the roof top hot tub with a city skyline view was incredible! It was a great location too, in walking distance to our venue in South Philly. Everything worked out perfectly, and I'm grateful that this option was available. Thank you!

We booked this hotel when we found that it is very close to the historical landmarks. The staff who greeted us was helpful and told us our stay would be smoothly connected even though the two nights were booked via two channels. When we entered the room, The Kleenex box had two pieces of tissues left. The next day after we went sightseeing, our key was disabled. We had to get the new keys. When we got back to the room, all dirty towels were there, all trash was not collected. We had to request new towels and brought trash to the trash bin next to the reception desk. We waited for an hour, still no delivery of towels. I talked to a couple of different staffs to finally resolve the issue. Overall, I feel their service is not consistent among difference staff level. I hope more training were given to the staff to provide best service to the customers. You would think valet parking is convenient, it took much longer time for us to get the car than we were told originally when we requested parking. We could have changed our plan if it is explicitly written on the website that 20 to 40 minutes wait is expected.

The spa was wonderful! We also enjoyed the cocktail bar. The staff was very friendly and our room was well appointed and very roomy.