[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Azulea Bacalar Hotel & Spa - Lagoon Front Lakefront hotel with free breakfast and spa services ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/5a07ad4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 King Bed, Balcony, Lagoon View](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/a5cce784.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/374d9f60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/6b713cf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deep-tissue massages, Swedish massages, massages](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/f95c741d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find true relaxation at Azulea Hotel & Spa - Lagoon Front. Enjoy rejuvenating massages, a continental breakfast with water views, and an outdoor pool area with sun loungers and shade umbrellas. The lakeside setting enhances every experience. VIP Access 8.8 Excellent ## Popular amenities - Breakfast included - Spa - Pool - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe Room, 1 King Bed, Balcony, Lagoon View](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/ea0bb5b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony, Lagoon View ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Separate bedroom Premium bedding Down duvet Blackout drapes/curtains - 471 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, 2 Double Beds, Balcony, Lake View](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/8a901570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds, Balcony, Lake View 9.4 Exceptional 3 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Down duvet Blackout drapes/curtains Premium bedding Separate bedroom - 471 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![Lake view](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/dbd666f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 Queen Bed, Balcony, Lake View ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Down duvet Blackout drapes/curtains Premium bedding Separate bedroom - 491 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ![Premium Room, 1 King Bed, Balcony, Lake View](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/b81f1f25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, Lake View ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Down duvet Blackout drapes/curtains Premium bedding Separate bedroom - 440 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Premier Suite, 1 King Bed, Balcony, Lake View](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/2a774f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed, Balcony, Lake View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Separate bedroom Premium bedding Down duvet Blackout drapes/curtains - 831 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ![Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/49f6244b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed, Terrace, Lake View ### Highlights Balcony Air conditioning Smart TV Renovated in 2024 Separate bedroom Premium bedding Down duvet Blackout drapes/curtains - 831 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Azulea-Bacalar.h103050211.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Hotel-Azulea-Bacalar.h103050211.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64828%2C-88.41051&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x9jn0FyfbzifSKZZ94psg0Rc4pk=) 609 Costera, Bacalar, QROO, 77930 #### What's nearby - Cenote Azul - 2 min walk - 0.2 km - Cenote Cocalitos - 2 min drive - 1.1 km - Cenote Negro - 4 min drive - 3.6 km - Fort of San Felipe - 5 min drive - 4.7 km - Laguna Bacalar Ecological Park - 7 min drive - 5.4 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive #### Restaurants - ‪La Bendición Dios - ‬4 min drive - ‪Enamora - ‬6 min drive - ‪Albahaca - ‬4 min drive - ‪El Trompo de K'los - ‬6 min drive - ‪Blu Beach Club - ‬8 min walk ## About this property ### Azulea Bacalar Hotel & Spa - Lagoon Front Upscale hotel remodeled in 2024 and located near Lake Bacalar You can look forward to free continental breakfast, a coffee shop/cafe, and a garden at Azulea Bacalar Hotel & Spa - Lagoon Front. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - A water dispenser, luggage storage, and a porter/bellhop - Outdoor furniture Room features All guestrooms at Azulea Bacalar Hotel & Spa - Lagoon Front feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. More amenities include: - Bathrooms with rainfall showers and hair dryers - 55-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, balconies, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/768bbfa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 148 reviews CA $246 CA $301 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 262 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 168 reviews CA $142 CA $175 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 232 reviews CA $319 CA $390 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/9c6db1ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 488 reviews CA $272 CA $333 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews CA $116 CA $145 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96020000/96013100/96013081/a39e2757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca de Agua- Bacalar Xul-Ha - On private beach - Pool - Spa - Parking included 8.6 Excellent 27 reviews CA $332 CA $395 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=96013081&PinnedHotelID=96013081&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 116 reviews CA $226 CA $277 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 241 reviews CA $151 CA $186 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop ### Outdoors - Garden - On a lake - Outdoor furniture - Pool loungers - Pool umbrellas ### Spa - Deep-tissue massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in public areas - Smooth flooring in room - Upper floors accessible by stairs only ### More - 3 buildings - Designated smoking areas - Renovated entire property - March 2024 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Azulea Bacalar Azulea Bacalar & Lagoon Front Azulea Hotel Spa Lagoon Front Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar ## Frequently asked questions ### Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on Oct 15, 2025 start from CA $337.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bacalar-Hotels-Hotel-Azulea-Bacalar.h103050211.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Azulea Bacalar Hotel & Spa - Lagoon Front pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Azulea Bacalar Hotel & Spa - Lagoon Front? > Check-out is at noon. ### Where is Azulea Bacalar Hotel & Spa - Lagoon Front located? > Situated on the waterfront, this hotel is within a 10-minute walk of Cenote Azul and Lake Bacalar. Cenote Cocalitos and Cenote Esmeralda are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Azulea Bacalar Hotel & Spa - Lagoon Front Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 7 6 - Okay 5 4 - Poor 1 2 - Terrible 2 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### David Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and comfortable rooms ##### David Stayed 5 nights in May 2025 ### 8/10 Good #### alessandro Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast with only a couple of options, but quite good: fruits and especially eggs ##### alessandro Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Adalberto Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Adalberto Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful water front, easy access we spent al day kayaking and relaxing. ##### Maria Stayed 3 nights in May 2025 ### 10/10 Excellent #### Cristal Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay! ##### Cristal Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Tal Sep 30, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better. ![Sunrise at lagoon](https://a.travel-assets.com/ugc/hotel-reviews/e7f0d88b-3817-465f-8421-b977f1de1417-1759271175509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The private access to the water ](https://a.travel-assets.com/ugc/hotel-reviews/f45af450-b058-4240-a15f-0ad397b575da-1759271179515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Neighboring property ](https://a.travel-assets.com/ugc/hotel-reviews/d9afacab-6ebb-4b34-ab1f-49336cc862db-1759271182934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Neighboring access to lagoon](https://a.travel-assets.com/ugc/hotel-reviews/84bc9bad-0b17-4f9e-adae-ef6ffaecf9f8-1759271183626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tal Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Annette Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful relaxing get away! ##### Annette Stayed 1 night in Feb 2025 ### 10/10 Excellent #### LUIS Jul 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to take a quiet vacations! Good location Great staff Good cleaning ##### LUIS Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Elizabeth Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running! ##### Elizabeth Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Rafael Nov 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very clean, safe and walkable ##### Rafael Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Bianca Apr 28, 2025 Perfect prio ##### Bianca Stayed 2 nights in Feb 2025 ### 8/10 Good #### Gloria Aug 5, 2025 Liked: Cleanliness, staff & service We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!! ##### Gloria Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Verified traveller Mar 28, 2025 Disliked: Cleanliness, staff & service Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace ##### Verified traveller Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Karen Mar 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adults only for us from now on! Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead. ##### Karen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Karen Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación cómoda, frente a la laguna, personal amable, comida rica, nos encanto ##### Karen Stayed 1 night in Sep 2025 ### 8/10 Good #### Charlotte Camille Courvoisier Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar con mucha paz y bueno si no quieres salir mucho ##### Charlotte Camille Courvoisier Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### CAMERINA GOMEZ Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities El acceso a la laguna increíble y en general súper agradable la estancia; Únicamente 2 cosas que recomiendo; 1 colocar un bote de basura en la habitación ya que solo había en en sanitario. 2.-Ampliar las opciones de desayuno. ![](https://a.travel-assets.com/ugc/hotel-reviews/fd858572-923e-40b5-80a6-f2785dac08dd-1750728133819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4286cd1-2b5a-4048-a1bf-8d2814b376ca-1750728194686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0a5e3719-b1a0-4e14-ac38-f5a0321702b9-1750728195452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CAMERINA GOMEZ Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Samara Jun 16, 2025 ##### Samara Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jessica Araceli Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi esposo y yo amamos el lugar y la excelente atención y amabilidad de todo el personal. El lugar es increíble ![](https://a.travel-assets.com/ugc/hotel-reviews/d09c9efd-3917-479f-9505-d81c6607c2c7-1749965882365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/230827e8-6c06-494a-989a-77dfeadb4fe9-1749965881967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9cc9132-16fe-45c0-b0a0-2f939a12c610-1749965881785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0962abd6-6ddd-4a8e-94d8-e24a2e57a6dd-1749965881402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Araceli Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Arturo Misael Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy lindo el lugar, tranquilo, acceso a la laguna caminando de tu habitación, la vista espectacular ##### Arturo Misael Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Maria May 12, 2025 ##### Maria Stayed 1 night in May 2025 ### 10/10 Excellent #### Mónica May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar ##### Mónica Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### David Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### David Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ricardo Mar 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expectativa lograda de descanso Excelente estancia y hermosa lugar ##### Ricardo Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Anne-Lise Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Anne-Lise Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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