Bernese Oberland Waterpark Vacations

Fantastic service. Would do better with a variety of food to choose from

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

Fabulous location! It is just a short walk to Interlaken Ost station, making it so easy to visit Jungfraujoch, Grindelwald, and Lauterbrunnen. There is also a Coop supermarket right across the street. ​The apartment is huge, very clean, and has a separate laundry room. The beds are extremely comfortable and the amenities are complete. We especially appreciated the bidets and Qibla direction, which are very helpful for Muslim travelers. ​Highly recommended for anyone exploring the Jungfrau region!

Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay

Very clean hotel and super friendly staff. Immaculately clean and location was superb. Would highly recommend this hotel

Fabulous location! It is just a short walk to Interlaken Ost station, making it so easy to visit Jungfraujoch, Grindelwald, and Lauterbrunnen. There is also a Coop supermarket right across the street. ​The apartment is huge, very clean, and has a separate laundry room. The beds are extremely comfortable and the amenities are complete. We especially appreciated the bidets and Qibla direction, which are very helpful for Muslim travelers. ​Highly recommended for anyone exploring the Jungfrau region!