Europe Waterpark Vacations

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.

They have activities for all ages. The breakfast buffet was good and fresh. The front desk was very welcoming and kind. It was a very fast check-in with champagne. Our dinner reservation was made by guest service TSAMPIKOS is his name. He was able to make the impossible happen for my family and I. I cannot say enough good things about this property. The bar tenders were very nice. Everyone we came across made us feel welcome. My wife is from Jamaica and I’m from Inglewood CA. I would highly recommend this resort to anyone of any race.

I found that some members of staff should be more smiling (e.g. staff at the restaurant) or more customer-centric (e.g. check-in and check-out at the reception very transactional; not a warm welcome and at the check-out nothing like thank you for staying with us or we hope you enjoyed your stay, we look forward to seeing you again). There's definitely room for improvement in this area .

They have activities for all ages. The breakfast buffet was good and fresh. The front desk was very welcoming and kind. It was a very fast check-in with champagne. Our dinner reservation was made by guest service TSAMPIKOS is his name. He was able to make the impossible happen for my family and I. I cannot say enough good things about this property. The bar tenders were very nice. Everyone we came across made us feel welcome. My wife is from Jamaica and I’m from Inglewood CA. I would highly recommend this resort to anyone of any race.

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.

We got upgraded to a junior suite.

They have activities for all ages. The breakfast buffet was good and fresh. The front desk was very welcoming and kind. It was a very fast check-in with champagne. Our dinner reservation was made by guest service TSAMPIKOS is his name. He was able to make the impossible happen for my family and I. I cannot say enough good things about this property. The bar tenders were very nice. Everyone we came across made us feel welcome. My wife is from Jamaica and I’m from Inglewood CA. I would highly recommend this resort to anyone of any race.

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc

Hotel was very nice and friendly staff. Food was pretty good for a buffet. The aircon was limited to 22 degrees and every time you opened your back or front door it reset itself to 24 degrees. We left the aircon on when we was by the pool and the cleaners left the balcony door cracked open every day so the aircon wouldn't be running (they must get told to do this to save energy) so it was a struggle to cool down in 35+ degree heat

I found that some members of staff should be more smiling (e.g. staff at the restaurant) or more customer-centric (e.g. check-in and check-out at the reception very transactional; not a warm welcome and at the check-out nothing like thank you for staying with us or we hope you enjoyed your stay, we look forward to seeing you again). There's definitely room for improvement in this area .