Hawaii Island Waterpark Vacations

The room itself was in good condition and well maintained, which we appreciated. However, housekeeping was inconsistent — we practically had to request daily cleaning each time instead of it being routine. Complimentary waters were not provided, which was disappointing for the level of the property. During our stay, both the tram and boat transportation to the hotels were out of service, which made getting around less convenient than expected. There also were not many activities available for kids to participate in, and only one restaurant offered free dining for children under 4. Overall, the stay was okay, but there were several service and amenity gaps that took away from what could have been a much better experience.