Île de Phuket − Vacances romantiques

Our room was upgraded to ground floor pool entry from garden cottage. We were pleasantly surprised. Welcomed with English speaking receptionist. Room was clean and cleaned daily. All staff very pleasant even if they didn't speak English. Breakfast was brilliant. A good mix of Thai and continental. Choices changed daily. We could always fund something different to try or something we liked. Breakfast hours were very convenient. 6.30 - 10.30. I LOVED the pool. Canoes were a little battered but still usable. Pool needed regrouting as several tiles loose underfoot but the cleanliness was excellent. Issues did not affect my use of the pool and my family want to come and stay there also. Would really recommend. Great for families too.

Séjour agréable, belle piscine avec un bon service, navettes à disposition. Malheureusement les navettes n'avaient pas une amplitude horaire assez développé (3 créneaux allez pour 2 retours), ce qui fait qu'au vu de l'emplacement cela rend les déplacements complexes.

Good evening. Everything was perfect and exactly as expected. A huge thank you to Tom for the wonderful hospitality and professional service. He put all his effort and energy into truly serving his guests, and that's something I'll never forget. I will definitely return without a doubt. The house is huge; I didn't expect it to be this big. My children were very happy. It's perfect for families or groups of friends. There's a convenience store nearby, which was very convenient for me and my family. It's also close to tourist attractions, especially the old town. Tom arranged a free car ride to the old town and gave us great recommendations, which were very helpful. He also arranged a fantastic trip to Phi Phi Island, which was much cheaper than what we could have found ourselves. The airport transfer service was incredibly convenient for me and my family. Overall, I highly recommend this place; it's the best accommodation I've ever stayed in Phuket. A truly wonderful experience. Thank you, Tom and the team.

Notre expérience a été désastreuse, nous avions réservé 3 chambres et toutes avaient une odeur d'humidité prenante. Dans une des chambres , les meubles en était mouillés. Nous avons été obligés de demander plusieurs fois à changer de chambres. La demande a été prise en compte quand nous avons élevé la voix. Mais au final, les nouvelles chambres avaient le même problème d'humidité et d'odeur. Notre fils a commencé à tousser dans cet environnement humide. Pour en avoir discuté avec d'autres clients, ce problème d'humidité et d'odeur est récurrent. les chambres sont mal entretenues et le ménage laisse à désirer. La Tv n'etait plus encastrée dans le meuble, les joints de la SDB étaient dégoutants, la robinetterie et lavabo sales, l'accès à la piscine de la chambre avec des points de rouille . Le personnel au lobby (notamment Fadah) n'est pas compétent et ne veut pas d'effort pour résoudre les problèmes. L' hôtel n'est pas à la hauteur d'un 5 étoiles dès qu'on regarde en détail.

Le cadre est magnifique, les chambres spacieuses et le bois donne un ton chaud et agréable. Climatisation reste bruyante. Pour la partie petit-déjeuner, le tapis synthétique vert détonne avec la qualité de l’ensemble.

Séjour agréable, belle piscine avec un bon service, navettes à disposition. Malheureusement les navettes n'avaient pas une amplitude horaire assez développé (3 créneaux allez pour 2 retours), ce qui fait qu'au vu de l'emplacement cela rend les déplacements complexes.

Good evening. Everything was perfect and exactly as expected. A huge thank you to Tom for the wonderful hospitality and professional service. He put all his effort and energy into truly serving his guests, and that's something I'll never forget. I will definitely return without a doubt. The house is huge; I didn't expect it to be this big. My children were very happy. It's perfect for families or groups of friends. There's a convenience store nearby, which was very convenient for me and my family. It's also close to tourist attractions, especially the old town. Tom arranged a free car ride to the old town and gave us great recommendations, which were very helpful. He also arranged a fantastic trip to Phi Phi Island, which was much cheaper than what we could have found ourselves. The airport transfer service was incredibly convenient for me and my family. Overall, I highly recommend this place; it's the best accommodation I've ever stayed in Phuket. A truly wonderful experience. Thank you, Tom and the team.

.