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Grand Mercure Phuket Patong

Photo gallery for Grand Mercure Phuket Patong

Exterior
Superior Suite, 1 King Bed | View from room
Exterior
Deluxe Room, 1 King Bed, Pool Access | Free minibar items, in-room safe, desk, laptop workspace
Exterior

Overview of Grand Mercure Phuket Patong

Grand Mercure Phuket Patong

5.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationJungceylon Shopping Center8 min walk
  • Popular LocationPatong Beach12 min walk
  • Popular LocationBangla Road16 min walk
  • AirportPhuket (HKT-Phuket Intl.)53 min drive

Room options

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Big Buddha and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Bangla Road and Jungceylon Shopping Center are two other places to visit that come recommended. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the hotel's quiet location.
Visit our Patong travel guideOpens in a new window
Map

What's nearby

  • Jungceylon Shopping Center - 8 min walk
  • Bangla Boxing Stadium - 11 min walk
  • Banzaan Fresh Market - 12 min walk
  • Patong Beach - 12 min walk
  • Bangla Road - 16 min walk

Getting around

  • Phuket Intl. Airport (HKT) - 53 min drive

Restaurants

  • Sak & Sa Thai Food - 3 min walk
  • Chou Chou Phuket - 1 min walk
  • Bubbles - 1 min walk
  • San Sabai Restaurant - 1 min walk
  • Ride to Rock Bar - 1 min walk

About this property

Grand Mercure Phuket Patong

5-star luxury hotel near Patong Beach
Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store. Active travelers can enjoy aerobics at this hotel. Treat yourself to a sports massage, a facial, or a body treatment at Ryn Spa, the onsite spa. The onsite international cuisine restaurant, Bubbles Restaurant, features pool views and a poolside location. Yoga classes are offered at the gym; the property also has a rooftop terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a free area shuttle
  • Free newspapers, a 24-hour front desk, and barbecue grills
  • Guest reviews speak highly of the dining options, breakfast, and quiet location
Room features
All 314 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,455 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on May 31, 2023 start from CA $110.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Phuket Patong?

Self parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in is from 2:00 PM - anytime.

What time is check-out at Grand Mercure Phuket Patong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 15-minute walk of Jungceylon Shopping Center and Patong Beach. Bangla Road and Karon Beach are also within 3 mi (5 km).

Grand Mercure Phuket Patong Reviews

Grand Mercure Phuket Patong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 338 out of 1000 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 70 out of 1000 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 26 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 16 out of 1000 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Khandoker

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The cleansiness
Stayed 4 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice comfortable stay. Would stay again
Stayed 3 nights in May 2023

10/10 Excellent

franck

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean hotel in an excellent location close to the main attraction of Patong (Beach & Bangla) and yet super quiet. I would recommend this hotel for a nice and relaxing stay in an overwhelming area like Patong.
Stayed 2 nights in May 2023

10/10 Excellent

colin

Travelled with group
the staff and hospitality were very excellent
Stayed 8 nights in Apr 2023

10/10 Excellent

Shaheenah Begum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Near to all shops, mall, Bangla Road and patong beach. Breakfast was good with lots of varieties of western and local food. Halal food was also included. Staff was excellent. Front office staff Ten and Bambi was very professional. Sita is a real gem. House keeping team was very attentive to our needs. It was an excellent stay overall. This was my 4th stay at the Mercure and I will definitely go back again and again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Preesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mercure. The kids absolutely enjoyed kids clun with Apple, Deeda and Nong. Food and drinks were great and rooms were always cleaned to perfection. They went above and beyond to make my daughters birthday special with decorations and cake. Reception staff are always friendly and helpful and really try their best to accomodate. We will definitely be back to the Mercure on our next visit to Patong. And will be highly recommending to our friends and family. Thank you for making our holiday memorable and safe.
Stayed 13 nights in Apr 2023

10/10 Excellent

Thu Mi

Stayed 1 night in Apr 2023

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay at Grand Mercure. It was clean, great staff and great location in Patong, walking distance to beach and restaurants. The only minor things were the beds were quite hard and they only have one restaurant. We would definitely stay here again.
Stayed 14 nights in Mar 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 9 nights in Apr 2023

2/10 Terrible

Fahmi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its too bad
Stayed 2 nights in Apr 2023