5/5 Excellent
Verified traveller
4 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Photo gallery
4.4/5 Excellent
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
Patong Beach8 min walk
Bangla Road10 min walk
Jungceylon Shopping Center11 min walk
Phuket (HKT-Phuket Intl.)67 min drive
Choose dates to view prices
Deluxe Room, 1 King Bed, Pool Access
Photos of Deluxe Room, 1 King Bed, Pool Access
Deluxe Room, 1 King Bed, Pool Access
4.3/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
34 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 Bedroom (Pool Villa)
Photos of Room, 1 Bedroom (Pool Villa)
Room, 1 Bedroom (Pool Villa)
4.4/5 guest room ratingMore detailsRoom amenities
- 1033 sq ft
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed
96 square metres m2 room, balcony with pool views
Layout – Bedroom, living room and sitting area
Relax - Private pool
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, king sofa bed and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Single Beds, Pool Access
Photos of Deluxe Room, 2 Single Beds, Pool Access
Deluxe Room, 2 Single Beds, Pool Access
4.6/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
34 square metres m2 room, balcony/patio with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 2 Single Beds
Photos of Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
4.1/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
32 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Suite, 1 King Bed
Photos of Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 710 sq ft
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
66 square metres m2 room, balcony/patio with pool views
Layout – Bedroom, living room and sitting area
Internet – Free WiFi
Entertainment – 40-inch LED TV with premium channels
Food & Drink – Fridge, minibar (stocked with some free items), coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bath or shower, and deep-soaking bathtub or rainfall showerhead
Practical – Safe, king sofa bed and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Patong
Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Chalong Temple and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Travelling with kids? Don't miss Phuket Fantasea. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests love the resort's quiet location.
What's nearby
- Patong Beach - 8 min walk
- Bangla Road - 10 min walk
- Jungceylon Shopping Center - 11 min walk
- Kalim Beach - 10 min drive
- Karon Beach - 12 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 67 min drive
Restaurants
- Bubbles Restaurant — 1 min walk
- Craft Bar — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Limited parking spaces
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle
- Free shopping centre shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 3 outdoor pools
- Arcade/games room
- Billiards/pool table
- Children's pool
- Fitness centre
- Full-service spa
- Steam room
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free area shuttle
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Supervised childcare/activities (surcharge)
- Water slide
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Thai
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference space (4455 square feet)
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - sports
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Braille signage
- In-room accessibility
- Roll-in shower
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub or shower
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Towels
- Toothbrush and toothpaste
Entertainment
- 40-inch LED TV
- Digital channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 1 April 2020 to 20 October 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: THB 1000.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
- Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
- Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: THB 1600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Patong Patong
Grand Mercure Phuket Patong Resort Patong
Frequently asked questions
4.4
Excellent
999 reviews4.3/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Danielle, Aus
Travelled with partner
17 Jun. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020
5/5 Excellent
Debra, Tamworth
Travelled with partner
1 Apr. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Mar 2020
5/5 Excellent
David
Travelled with family
13 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Stayed 3 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with group
13 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2020
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