Cayos Zapatilla Pet-friendly Vacations

Great staff!! Room was clean.

Great breakfast, staff was wonderful specially the girls at the 4th floor. Room was small but cute.

Being that we had a super early flight and arrived at 7am. We were told we cannot check in until 3pm. However Upon check out we saw that others were checking in at 12pm. The staff in front were not friendly and could provide better customer service skill.

I loved the breakfast. It’s was so delicious for 7 days stayed. I recommended

Breakfast was fresh, staff members very nice, did not use the parking

I loved the breakfast. It’s was so delicious for 7 days stayed. I recommended

I had a great stay overall. The staff was amazing and the service was excellent throughout my time there. The only issue I experienced was at the club lounge. Since guests have access to it, I was surprised that the coffee machine was out of milk for three days. That’s something that definitely shouldn’t happen. Aside from that, everything else was great and I truly enjoyed my stay.

Breakfast is worth it in the morning! Nice view out of the hotel. The W is next to everything.

I loved the breakfast. It’s was so delicious for 7 days stayed. I recommended

Great breakfast, staff was wonderful specially the girls at the 4th floor. Room was small but cute.

Being that we had a super early flight and arrived at 7am. We were told we cannot check in until 3pm. However Upon check out we saw that others were checking in at 12pm. The staff in front were not friendly and could provide better customer service skill.

Being that we had a super early flight and arrived at 7am. We were told we cannot check in until 3pm. However Upon check out we saw that others were checking in at 12pm. The staff in front were not friendly and could provide better customer service skill.

Internet was good. Suite was spacious. Shower and clothing closet on a seperate floor from bedroom. Ceiling fan was quiet and finctioning. A/C also quiet and functioning. Deck fan operates on a chain that was to short. Hammock on the deck takes alot of space where some decent seating and a small table might be. Great view of the park and street activity. Location is not know to Uber. Early morning coffee is available. Paid for morning breakfast with room online ... used 1 of 2 breakfasts, no credit offered. Breakfast quality is reasonable and tasted good. Staff are probably best asset at this property. They try very hard to make guests welcome amd comfortable. I did not feel like was being worked for an expected tip at all.

Great breakfast, staff was wonderful specially the girls at the 4th floor. Room was small but cute.