Central Highlands Pet-friendly Vacations

Love the property-lots of little tables and nooks to relax. Unfortunately our room(room 12) was filled with mold, and we both felt it in our breathing. The room was also extremely small, with hardly any space for 2 backpacks. I moved to a different room for my last night, and it was much better in terms of space and lack of mold.

The hotel property in excellent condition and very quiet and safe.

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!

very clean room, great bathroom, accommodated early check in, gorgeous grounds!!!

Pensativo hotel is a gorgeous property with beautiful grounds and great customer service. Overall cleanliness is superb and the room was spacious and well taken care of!

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!

very clean room, great bathroom, accommodated early check in, gorgeous grounds!!!

Pensativo hotel is a gorgeous property with beautiful grounds and great customer service. Overall cleanliness is superb and the room was spacious and well taken care of!

Nice cozy place in Oakland area , the only downside is the parking but once you get used to drive and park in Guatemala it’s easy in front of property or in the street , other than that very safe and nice neighborhood shopping mall Oakland place very close and convenient from shops to lots of restaurants caffès and pastries , also from hotel you can order food or anything and they will bring it to your room door , also for 20 quetzales around $2.50 you get a tank of water probably around 5 gallons plus they have drinks for sale too , breakfast was good , room was always clean plus it comes with a fan also tv that I never watched , small kitchen with utensils and a mini stove and a table to eat , also a desk and what it looks like a local sofa and a wardrobe to store clothes , ladies at breakfast very nice also front staff nice too I needed copies since this was business trip for me and they made it for me , was in 4th floor found it to be peaceful and quiet , definitely if when I come back to Guatemala I will stay here again like I mentioned it’s safe and convenient position overall very good .

Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious

Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!