Central Highlands Vacation Packages

A beautiful property with incredibly helpful and polite staff. The staff was quick and responsive in communication. The foliage and courtyard were gorgeous and so well maintained. Had a gorgeous rooftop with a 360 view that you could relax on, watch the sunset, view Antigua from above and even see Fuego erupt. The laundry service was great. I needed clothes washed and you simply give them to the front desk and they give them back to you later washed. The room was quaint. A small, cottage feel. Although it was slightly lacking in amenities. The hair dryer provided didn't work. Although I'm sure if I told the staff they would have come quickly with a replacement, they were very responsive. The rooms had gorgeous giant windows, but lacked screens. The weather was so nice, but we couldn't even open the windows because mosquitos would come in the room and bite us. So it was quite hot in the room without airflow. There was no ceiling fan, but they did provide tower fans for us to use, which did help a bit, but it would have been better with fresh air. Another thing was the room had no mini fridge. So we couldn't have any cold beverages and if you plan to stay here, don't bring back any left overs because theres no where to preserve them. ):

El trato no fue hospitalario ni profesional cuando consulté sobre el parking, les falta mejorar en eso.

I specifically stated that for religious purposes, I could not eat the meat provided by the hotel so I ordered food and the staff told me no outside food was allowed, and I told them that I needed my meals to be Halal. They did not accommodate in any way shape or form. I also fast for religious purposes and during the hours I’m allowed to eat there is no food available at the hotel and they still stated that I could not get outside food when no food was being provided by the hotel. The lack of compassion and courtesy was truly appalling.

Great Stay in Guatemala City! I had a wonderful experience at this hotel. The location is excellent—very central and close to everything, including restaurants, shopping, attractions, and transportation. The hotel was clean, comfortable, and the staff was friendly and welcoming. It was very convenient to get around Guatemala City from here. I would definitely stay again and highly recommend it to anyone visiting Guatemala! DONT FORGET TO VISIT THEIR ROOF-TOP RESTAURANT Restaurante giratorio ;-)