Central Switzerland Pet-friendly Vacations

Staff was friendly and helpful. The room was clean, good size and the balcony with a view. It was quiet too. The only, very minor downside was a bit dark, lack of light in the ceiling. The bathroom was clean, good size and shower was powerful. Breakfast is good too, with lots of selection, from the usual continental as well as hot sausages, bacon, beans, scrambled eggs and boil eggs. Orange juice was good, as well as the coffee. It is close to the train station, closer than I expected. And the ski free shuttle is right opposite the hotel front door. The ski room with boot warmer. There was swimming pool but I didn't use it. Cannot fault it at all, 100% recommended.

Very lovely stay, great location and helpful staff when I needed to call them.

Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne.

Amazing friendly service

Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne.