Split Hill Island Pet-friendly Vacations

I'm an Electrician and was surprised at the crappy install of electrical receptacles... gaps between cover plate and wall and crooked. Major eyesore. Sancocho and chicken fingers were amazing. Some items at breakfast buffet were cold but should have been warm/hot. Scrambled eggs were cold and sitting in water. Omelet station and coffee were amazing. We are in Costa Rica now and I'm really missing their coffee 😢 The sea bass was incredible! Staff is mostly Spanish. Download spanish on your google translate app. Best English speaking was front desk. Everyone else is unapologetically Spanish. Pools were great.

the 15th floor had a little bad scent including my room it was uncomfortable for the first couple hours.

Excelente precio -calidad

Overall, the property and staff were amazing, friendly, attentive, and always willing to help. The grounds & hotel were beautiful and well-kept, and we especially enjoyed the live entertainment each night. However, some parts of the stay didn’t meet expectations. The excursions and activities booked through the property were quite expensive, and we didn’t feel they matched the value for what we paid. A recurring issue during our stay was the in-room TV, it displayed another guest’s name and room number. Despite visiting the front desk multiple times and having maintenance come by, the issue was never resolved. This was concerning since the TV shows billing details and messages. Restaurant options were limited, and while the food was delicious, portions were small and meals pricey, often around $75 or more for two without alcohol. Most staff members spoke limited English, so communication could be tricky at times. Washcloths weren’t provided automatically, we had to request them. The pool closes when the sun sets and reopens only after morning cleaning, so swimming hours are limited. Be sure to use the mosquito wipes provided, those little things are sneaky and persistent! If you’re not fluent in Spanish, I wouldn’t recommend driving, most road signs & directions are all in Spanish, and driving customs differ from the U.S. Despite the hiccups, the service, scenery, and local charm made the trip memorable especially seeing traffic stop completely to let a sloth cross the road!

the 15th floor had a little bad scent including my room it was uncomfortable for the first couple hours.

Part of our extended stay at this hotel, the customer service team was very kind and assigned us the same room.

Such a beautiful hotel!!! I chose it because of the stair case but was floored when I saw it in person. Gorgeous, peaceful.It was a dream fantasy come to fruition!!! The location perfect. Few feet away from the presidential plaza. There was something happening everyday right outside the hotel all the time. The staff so welcoming, breakfast was delicious. The city the people. I cannot say enough Panama and its people. So welcoming. I will definitely stay there again and longer. It was like staying in a movie. I see why our people move there and why citizens rarely move out this country

the 15th floor had a little bad scent including my room it was uncomfortable for the first couple hours.

Such a beautiful hotel!!! I chose it because of the stair case but was floored when I saw it in person. Gorgeous, peaceful.It was a dream fantasy come to fruition!!! The location perfect. Few feet away from the presidential plaza. There was something happening everyday right outside the hotel all the time. The staff so welcoming, breakfast was delicious. The city the people. I cannot say enough Panama and its people. So welcoming. I will definitely stay there again and longer. It was like staying in a movie. I see why our people move there and why citizens rarely move out this country

Part of our extended stay at this hotel, the customer service team was very kind and assigned us the same room.