North Pacific Coast Mountain Vacations

Great staff, very nice spacious room. Quiet and relaxing place.

The staff were incredibly friendly and attentive with a few exceptions. The food was great with lots of options. The property is beautiful, however the rooms are in need of a reno which is apparently happening this year. The $600 credit for each room is misleading as it is in the form of coupons that can only be redeemed for certain things.The spa was a disappointment. The massage was good but overpriced. The steam room was not functioning, and there was no communication as such. The Jacuzzi was not functioning fully either. The men’s change room had no hot water in the shower and there was a painting crew in there during regular hours. The painters were also going in and out of the ladies change room at their leisure which was incredibly uncomfortable. We have not stayed at a Riu before and not sure we will again.

The adventure center was absolutely AMAZING

Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!

Casa Chameleon is magical! The staff is outstanding! The sunsets at Sentido Norte are spectacular! We can't say enough positive things about this wonderful resort....everything was perfect! The town of Las Catalinas is spotless, safe and on the ocean. Short walk to town or Casa offers complimentary rides there and back. We will be back!

Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!

The staff were incredibly friendly and attentive with a few exceptions. The food was great with lots of options. The property is beautiful, however the rooms are in need of a reno which is apparently happening this year. The $600 credit for each room is misleading as it is in the form of coupons that can only be redeemed for certain things.The spa was a disappointment. The massage was good but overpriced. The steam room was not functioning, and there was no communication as such. The Jacuzzi was not functioning fully either. The men’s change room had no hot water in the shower and there was a painting crew in there during regular hours. The painters were also going in and out of the ladies change room at their leisure which was incredibly uncomfortable. We have not stayed at a Riu before and not sure we will again.

Casa Chameleon is magical! The staff is outstanding! The sunsets at Sentido Norte are spectacular! We can't say enough positive things about this wonderful resort....everything was perfect! The town of Las Catalinas is spotless, safe and on the ocean. Short walk to town or Casa offers complimentary rides there and back. We will be back!

Our stay at the Hotel was fantastic. The weather was great, the staff amazing, and the property immaculate. Our first time to Costa Rica, and we took advantage of the beach access at the resort. We went with friends, and the ladies enjoyed the snorkeling right from the beach area. The restaurants were good. Our favorite was the Oriental. By day three, the staff reconized us, went out of the way to treat us well, such as having coffee poured and ready for us by the time we sat at our table for breakfast each day. The bar service was good. I do miss having poolside service. Our room was comfortable. In building number 1, which was central to everywhere. At anytime, you could have the shuttle take you anywhere on the resort. I must call out a few staff for being excellent to our group. Thomas (The Omelette guru) was charming, and very engaging. He'd hi-5 us every day. Jill, Kimberly, and Noesti (sp?) always smiled, and made us feel like royalty. Finally, a big thank-you to Sandra at the reservations desk, she was so friendly, kind, and accomodating. Even on short notice when a member of our group had to cancel. Our only small complaint was with housekeeping, and it may been more of a communication mixup, but we had a couple of days, where there was nothing done to our room, despite asking them (in person) to do so. Carlos, David, and the wonderful Henrique (Manager) made our dinners so memorable. We are already discussing booking for next January. Cheers!

The staff were incredibly friendly and attentive with a few exceptions. The food was great with lots of options. The property is beautiful, however the rooms are in need of a reno which is apparently happening this year. The $600 credit for each room is misleading as it is in the form of coupons that can only be redeemed for certain things.The spa was a disappointment. The massage was good but overpriced. The steam room was not functioning, and there was no communication as such. The Jacuzzi was not functioning fully either. The men’s change room had no hot water in the shower and there was a painting crew in there during regular hours. The painters were also going in and out of the ladies change room at their leisure which was incredibly uncomfortable. We have not stayed at a Riu before and not sure we will again.

room smell like sewage