Nord-Pas-de-Calais Mountain Vacations

The room was clean and hotel was lovely. Only issue was the hotel was under construction and it caused a lot disturbances in the morning.

The staff was wonderful. The rooms are well-appointed with excellent sheets, pillows, and towels.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Room was fine and acceptable standard. The staff were great and catered for all our needs. Very pleasing

Nice clean hotel with good facilities sauna jacuzzi steam room and gym. Good breakfast. Few minutes to two metro and train stations. 20 minutes walk to Grand Place. Good sized room with tea coffee and water. Good wifi.

The staff was wonderful. The rooms are well-appointed with excellent sheets, pillows, and towels.

The hotel and staff were truly outstanding

Everything was great and perfect.

Breakfast menú Can be better, dinner is a lot of sea food. Can vary in different and International foods also. Yooma Can do better in food quality. Room clean service is no Good . They really does not clean that Good . We Stayed for 11 days and I dont think they changed our sheets and pillow covers. Floor and under bed are not Good cleaned.

Clean rooms lovely staff great service and location

Very friendly staff and excellent location. Our room (room 20) looked directly onto the square with the Christmas markets. We were given prior advice about free parking around 10 minutes walk from the hotel.

Beautiful hotel and great staff. The food was excellent and the architecture and atmosphere of the building was amazing- a true historic building.

Good location. Helpful staff. Spacious room.