Canary Islands Luxury Vacations

The hotel overall is good, the staff who clean the room & reception are every good, the staff who set tables at breakfast are good, but the staff who cook breakfast can sometimes be very rude. The WiFi at the hotel needs to be much better as we found it very poor. It cuts out & is atrocious at the pool area. The kids pool is good.

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

The staff can’t do enough for you, they accommodated my wife’s dairy intolerance allowing her to enjoy the dining experiences. The gym is of a really high standard - especially for a hotel gym. The amenities in the room are amazing, from flip flops to a beach bag. The room was always clean to a high standard. I wish the parasols around the pool area (we sat in the reserve area) were of a better standard as we had to keep annoying the lovely man by the pool to keep putting it up for us. The all inclusive package is outstanding. So many lovely places to sit and chill (and hide from the windy weather), we always felt we had enough space to relax and enjoy a drink. A huge shout out to Rahul. We look forward to coming back.

The hotel is amazing and I would recommend it to anyone. The staff are very helpful and friendly!!

All staff were amazing especially Pedro and another male reception staff who I didnt catch name of, kids absolutely loved it, nothing negative to say, will definitely be back

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

The staff can’t do enough for you, they accommodated my wife’s dairy intolerance allowing her to enjoy the dining experiences. The gym is of a really high standard - especially for a hotel gym. The amenities in the room are amazing, from flip flops to a beach bag. The room was always clean to a high standard. I wish the parasols around the pool area (we sat in the reserve area) were of a better standard as we had to keep annoying the lovely man by the pool to keep putting it up for us. The all inclusive package is outstanding. So many lovely places to sit and chill (and hide from the windy weather), we always felt we had enough space to relax and enjoy a drink. A huge shout out to Rahul. We look forward to coming back.

The hotel is amazing and I would recommend it to anyone. The staff are very helpful and friendly!!

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

The property was beautiful. It was easy to maneuver if you need some assistance. They did a great job making it feel that it was in a place on its own, even thought it was walking distance to everything. The breakfast was amazing, with the buffet being well spread out and/ or you can order off the à la cart menu… or both. The resturant(s) at the hotel had a great selection and we enjoyed the meals that we had. I would recommend the reservation at the time of check in for the tasting menu. We had not and missed the experience. Note: the water you need to pay for, a suggestion is to go down to the supermarket and pick up some bottles, much less expensive. You can also pick up some drinks and put them in the fridge that is available in your room, One of the downfalls is the pool. It was only about 3 to 4 feet deep and you cannot swim a length as it was small and during our stay it was extremely hot and would enjoyed to be in the pool a little longer, however the pool was quite busy and hard to maneuver around the people. Overall great stay.

Excellent accommodation and very friendly staff.

Property needed maintenance eg walkways, pools, floor tiles in room, bath/shower updates required. Generally becomming tired. Not all restaurants / bars on site available Staff helpful and freindly Breakfast and dining area excellent

Roca Nirvana is a great hotel. The rooms are among the finest we’ve stayed in for a family holiday, and the food and pools are fantastic. However, the entire experience is let down by overly rigid, finicky rules. Getting drinks is... annoying. You only get two keycards; one must stay in the room for power, leaving just one for a family. Since the bar strictly requires scanning a card to order you cannot simply grab a drink without thinking, where is my card? Someone else taken it to another pool? Forgot your card? back you go! Other policies are equally baffling. All-Inclusive guests must pay extra for the poolside à la carte, the ONLY place for AI to eat lunch is at the main restaurant. The kids' mini-disco is awkwardly timed at 6:00 PM when you want to shower and get ready for dinner. A large adults-only area unnecessarily cramps the buffet during peak family holidays with barely anyone in it. Some rules are baffling. I moved a chair to sit my wife and daughter during breakfast. I was told to sit somewhere else by the staff as the tables were two people only?! The pool doesn't open until 10 and closes at 6. However you cant get towels until that point. So you have a choice, carry 2 towels per person to and from your room, or wait until 10 to get fresh ones. If you stay at the pool until 6, no chance to swap back. The open hut should be open from 9.45 to 6.15 to make things easier. It is a lovely property, but full of small annoyances which irritate over a holiday.

Amazing Hotel and we will visit again