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Overview of Santa Catalina, a Royal Hideaway Hotel 5*GL

Photo gallery

Guest reviews

4.5/5 Wonderful
34 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationLas Alcaravaneras Beach14 min walk
Popular LocationPlaza La Feria15 min walk
RestaurantSegundo Muelle2 min walk
RestaurantCristal4 min walk
AirportLas Palmas (LPA-Gran Canaria)26 min drive

Choose dates to view prices

  • Deluxe Double Room

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    More details
  • Deluxe Single Room

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 1
    More details
  • Junior Suite (1ad)

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 1
    More details
  • Junior Suite

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    More details
  • Suite

    Room amenities

    • 431 sq ft
    • Sleeps 2
    More details
  • Deluxe Suite

    Room amenities

    • 484 sq ft
    • Partial sea view
    • Sleeps 2
    More details
  • Royal Suite

    Room amenities

    • 527 sq ft
    • Park view
    • Sleeps 2
    More details
  • Deluxe Double Room (superior)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More details
  • Deluxe Single Room (superior)

    Room amenities

    • 269 sq ft
    • Sleeps 1
    More details
  • Family Room (Deluxe 3ad)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    More details
  • Family Room (Deluxe 2+1)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    More details

About this area

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel 5*GL is in the city centre and near the beach. Calle Triana and Las Arenas Commercial Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and San Telmo Park. Looking to enjoy an event or a match while in town? See what's going on at Gran Canaria Stadium. Our guests appreciate the hotel's central and quiet location.

Map
Popular Location

What's nearby

  • Las Alcaravaneras Beach - 14 min walk
  • Plaza La Feria - 15 min walk
  • Gran Canaria Marina - 18 min walk
  • Mesa y Lopez Avenue - 10 min drive
  • Plaza Espana - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 26 min drive

Restaurants

  • Camarote — 1 min walk
  • Poemas by Hermanos Padrón — 1 min walk
  • Segundo Muelle - 2 min walk
  • Cristal - 4 min walk
  • La Montaraza - 4 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel 5*GL

5-star luxury hotel near Las Alcaravaneras Beach
Along with 2 restaurants, this hotel has 2 outdoor pools and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar and a conference centre are on-site. All 204 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. 24-hour room service, minibars and ceiling fans are among the other amenities available to guests.
Santa Catalina, a Royal Hideaway Hotel 5*GL offers 204 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.
Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a health club.
Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 20 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
2 restaurants
3 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
2 outdoor pools
Spa services

Family friendly

2 outdoor pools
Dry-cleaning service

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

6 meeting rooms
Conference centre

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body treatments
Facials
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Linens

Bathroom

Bathrobes
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Minibar

More

Guidebooks/recommendations
Laptop-compatible safe
Local maps
Phone
Slippers

Policies

Check-in

Check-in between 2:00 PM and 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds. On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility

Property is also known as

Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Hotel
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway

Frequently asked questions

Can I cancel my reservation for free at Santa Catalina, a Royal Hideaway Hotel 5*GL and receive a full refund?
Yes, Santa Catalina, a Royal Hideaway Hotel 5*GL offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Catalina, a Royal Hideaway Hotel 5*GL cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel 5*GL?
As of Jun 5, 2020, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel 5*GL on Jun 16, 2020 start from CA $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools.
Is Santa Catalina, a Royal Hideaway Hotel 5*GL pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for EUR 20 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 2:00 PM to 8:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Santa Catalina, a Royal Hideaway Hotel 5*GL located?
Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 2 mi (3 km) of Las Alcaravaneras Beach, Calle Triana and San Telmo Park. Santa Catalina Park and Las Canteras Beach are also within 2 mi (3 km).

Guest reviews

4.5
Wonderful
5 - Excellent
22
4 - Good
8
3 - Okay
2
2 - Mediocre
2
1 - Poor
0
4.7
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast buffet was supreme. Salt water pool right after to relax

Stayed 4 nights in Mar 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Slept well, makes a change. Mattress particularly comfy. Rain shower powerful; bath good size. Tv enormous, suspended on wall. Sound a little muffled. We were fortunate to have a terrace; limited furniture. Could have benefitted from loungers. Pool beatiful. Only down side quite salty. Burnt my eyes so take goggles. And main pool opened at 10am. Inconvenient if you're a swimmer like me. Similarly, roof pool and spa pool were only accessible for additional fees. Spa at 15 euros a day. Again only opening at 10am. Gym well equipped and empty. Fabulous restaurant nearby on marina front called Pier 19. Outstanding food. Daily three course menu only 15 euros with one drink included. Fabulous quality and value. Blessed with 25 degree weather. All round a great pit stop to recharge.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is absolutely beautiful from the outside grounds to the very last detail inside the hotel. The manager Manuel Fesno and Yesenia at the front desk were very welcoming and accommodating to our every need. We were greeted with champagne and all the staff was very friendly and professional.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked absolutely everything about the hotel. Staff were all very polite and helpful. The hotel and facilities were immaculate.

Stayed 3 nights in Feb 2020