- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was supreme. Salt water pool right after to relax
Stayed 4 nights in Mar 2020
Overview of Santa Catalina, a Royal Hideaway Hotel 5*GL
Photo gallery
Guest reviews
Wonderful
34 reviews
Guests rated this property 4.7/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria
Highlights
Las Alcaravaneras Beach14 min walk
Plaza La Feria15 min walk
Segundo Muelle2 min walk
Cristal4 min walk
Las Palmas (LPA-Gran Canaria)26 min drive
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Deluxe Double Room
Photos of Deluxe Double Room
Deluxe Double Room
More detailsRoom amenities
- 248 sq ft
- City view
- Sleeps 2
Deluxe Single Room
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Deluxe Single Room
More detailsRoom amenities
- 248 sq ft
- City view
- Sleeps 1
Junior Suite (1ad)
Photos of Junior Suite (1ad)
Junior Suite (1ad)
More detailsRoom amenities
- 323 sq ft
- City view
- Sleeps 1
Junior Suite
Photos of Junior Suite
Junior Suite
More detailsRoom amenities
- 323 sq ft
- City view
- Sleeps 2
Suite
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Suite
More detailsRoom amenities
- 431 sq ft
- Sleeps 2
Deluxe Suite
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Deluxe Suite
More detailsRoom amenities
- 484 sq ft
- Partial sea view
- Sleeps 2
Royal Suite
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Royal Suite
More detailsRoom amenities
- 527 sq ft
- Park view
- Sleeps 2
Deluxe Double Room (superior)
Photos of Deluxe Double Room (superior)
Deluxe Double Room (superior)
More detailsRoom amenities
- 269 sq ft
- Sleeps 2
Deluxe Single Room (superior)
Photos of Deluxe Single Room (superior)
Deluxe Single Room (superior)
More detailsRoom amenities
- 269 sq ft
- Sleeps 1
Family Room (Deluxe 3ad)
Photos of Family Room (Deluxe 3ad)
Family Room (Deluxe 3ad)
More detailsRoom amenities
- 377 sq ft
- Sleeps 3
Family Room (Deluxe 2+1)
Photos of Family Room (Deluxe 2+1)
Family Room (Deluxe 2+1)
More detailsRoom amenities
- 377 sq ft
- Sleeps 3
About this area
Las Palmas de Gran Canaria
Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel 5*GL is in the city centre and near the beach. Calle Triana and Las Arenas Commercial Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and San Telmo Park. Looking to enjoy an event or a match while in town? See what's going on at Gran Canaria Stadium. Our guests appreciate the hotel's central and quiet location.
What's nearby
- Las Alcaravaneras Beach - 14 min walk
- Plaza La Feria - 15 min walk
- Gran Canaria Marina - 18 min walk
- Mesa y Lopez Avenue - 10 min drive
- Plaza Espana - 11 min drive
Getting around
- Las Palmas (LPA-Gran Canaria) - 26 min drive
Restaurants
- Camarote — 1 min walk
- Poemas by Hermanos Padrón — 1 min walk
- Segundo Muelle - 2 min walk
- Cristal - 4 min walk
- La Montaraza - 4 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking: EUR 20 per day
Limited parking spaces
Parking height restrictions apply
Food and drink
Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
2 restaurants
3 bars/lounges and 1 poolside bar
24-hour room service
Things to do
24-hour fitness centre
2 outdoor pools
Spa services
Family friendly
2 outdoor pools
Dry-cleaning service
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
French
German
Italian
Spanish
Business services
6 meeting rooms
Conference centre
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
Body treatments
Facials
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
More
Beach towels
Designated smoking areas
Romance packages available
Room amenities
Bedroom
Climate control (air conditioning)
Ceiling fan
Linens
Bathroom
Bathrobes
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Minibar
More
Guidebooks/recommendations
Laptop-compatible safe
Local maps
Phone
Slippers
Policies
Check-in
Check-in between 2:00 PM and 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
- Self-parking fee: EUR 20 per day
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Spa fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility
Property is also known as
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Hotel
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway
Frequently asked questions
Guest reviews
- Liked: Cleanliness
- Disliked: Staff & service, amenities
Stayed 7 nights in Mar 2020
- Liked: Cleanliness, staff & service
Slept well, makes a change. Mattress particularly comfy. Rain shower powerful; bath good size. Tv enormous, suspended on wall. Sound a little muffled. We were fortunate to have a terrace; limited furniture. Could have benefitted from loungers. Pool beatiful. Only down side quite salty. Burnt my eyes so take goggles. And main pool opened at 10am. Inconvenient if you're a swimmer like me. Similarly, roof pool and spa pool were only accessible for additional fees. Spa at 15 euros a day. Again only opening at 10am. Gym well equipped and empty. Fabulous restaurant nearby on marina front called Pier 19. Outstanding food. Daily three course menu only 15 euros with one drink included. Fabulous quality and value. Blessed with 25 degree weather. All round a great pit stop to recharge.
Stayed 5 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is absolutely beautiful from the outside grounds to the very last detail inside the hotel. The manager Manuel Fesno and Yesenia at the front desk were very welcoming and accommodating to our every need. We were greeted with champagne and all the staff was very friendly and professional.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked absolutely everything about the hotel. Staff were all very polite and helpful. The hotel and facilities were immaculate.
Stayed 3 nights in Feb 2020