Mont Shefford Kid friendly Vacations

Don't expect any communication with the staff. The front desk wasn't staffed during any of the five days we stayed at any time. Messages via the Expedia app were ignored. Daily room service is not available. The hotel does not have a coffee shop/cafe, dry cleaning/laundry services, Concierge services nor a restaurant as advertised. Website says the checkin time is 3PM; however a same day email note says 4PM. The washer and dryer were both broken and unusable. The shower faucet handle fell off multiple times. The bathroom fan was broken. The location in the neighborhood was excellent.

We loved the large balcony off our hotel room. Easy access to all amenities. The Jacuzzi, spa, and Terrace were spectacular. Great location by so many delicious and well priced restaurants. Friendly and attentive staff. 10/10. Would definitely come back!

Seamless check in at this spacious property in a hip section of Montreal. It was like being in French speaking Brooklyn.

Pas de stationnement, pas de moyen de rejoindre l’hébergement, j’ai écrit plusieurs messages sans réponse. Un courriel m’a été transmis 5 heures avant 16h avec les instructions. Messages automatiques seulement. J’ai appelé au téléphone à plusieurs reprises et aucune réponse… Finalement, l’appartement était très bien mais beaucoup de stress inutile.

The hotel is 5-star and fantastic. No question. The staff could not possibly have been kinder or more helpful. The room was spotless, if small, and the marble and quartz tiled bath was impressive. The location on the Golden Mile was unsurpassed as well. However, I reserved this short stay with my 10-yr old son kind of in a hurry, and there were some things I neglected to confirm. First is...there is no pool in the hotel. Wow. My son was SO looking forward to jumping in the pool the second we arrived after a long hot day of travel. Boo. As a result, and the staff was immensely helpful with this, we were forced to learn the local subway system, and buy tickets to a nearby water park. Unfortunately some kid fouled the pool an hour after we arrived and our day there was done. But again, the staff was great to help us navigate the adventure. Second, and it's just so pedestrian of us, but there was no mini fridge or even chest of dresser drawers in the room. I mean, there were a couple of small drawers but not what you expect. We dined extravagantly the first evening and hoped to save leftovers for the next day. Nope. [Yes, I could have asked the kitchen to refrigerate our box of haut cuisine...but come on.] The bougie class obviously travels differently from us plebs. So I get it. But next time it's the Marriott for me...get the amenities we pedestrians expect!

All was good

Pas de stationnement, pas de moyen de rejoindre l’hébergement, j’ai écrit plusieurs messages sans réponse. Un courriel m’a été transmis 5 heures avant 16h avec les instructions. Messages automatiques seulement. J’ai appelé au téléphone à plusieurs reprises et aucune réponse… Finalement, l’appartement était très bien mais beaucoup de stress inutile.

We loved the large balcony off our hotel room. Easy access to all amenities. The Jacuzzi, spa, and Terrace were spectacular. Great location by so many delicious and well priced restaurants. Friendly and attentive staff. 10/10. Would definitely come back!

We love this property. It was so close to old town Montreal. The bed was perfect very clean very modern very nice. The only problem I have is we were told to park in an on street lot used for the fair. It was $70 per day closer up the street one block was an indoor parking garage for $24 a day. We were told by the establishment to use the $70 one. This was a bad call on their part and when I tried to let them know, we got no response back so please park in the parking garage up the hill one block away.

We loved the large balcony off our hotel room. Easy access to all amenities. The Jacuzzi, spa, and Terrace were spectacular. Great location by so many delicious and well priced restaurants. Friendly and attentive staff. 10/10. Would definitely come back!