Egypt Kid friendly Vacations

The rooms are a little dated however it adds to its charm. It is a great a d quiet place to stay. Very relaxing along with great staff and food options.

We thoroughly enjoyed our recent vacation. The resort boasts impeccably clean rooms and swimming pools, exceptional service from friendly staff, and an extensive variety of delicious food. We highly recommend Sultan Gardens Resort and would happily stay there again."

First and foremost, the hotel itself is very nice. Our room was beautiful, the ambiance was lovely, and housekeeping was good. We also had some genuinely great staff members. Mustafa at the front desk was helpful and friendly, Abd Ebrihim the bellhop was very kind, and the animation team was lovely and always tried to include my fiancé and me in activities, which meant a lot. Unfortunately, service from some of the wait staff was very lackluster. There were multiple times where it took almost the entire meal to receive a drink or we would sit down and no one would approach us, while other guests received noticeably quicker and more attentive service. My fiancé and I are Black Americans, and it was hard not to notice what felt like a difference in how we were treated compared with guests who appeared to be of European descent. I cannot say for certain whether this was because we were American, Black, or something else, but we both noticed it. Some other guests also made us uncomfortable with frequent staring and unfriendly behavior. I do not blame the hotel for their guests, but I want to be transparent for future travelers. We have traveled all over the world and stayed at many hotels and all-inclusives, and neither of us has ever felt this consistently uncomfortable. The property itself is beautiful, but the inconsistent service and atmosphere affected our experience.

For the price bracket, this was about as good as we could have hoped for a family break. The staff were unfailingly friendly and helpful, the hotel was about the cleanest that I have seen in Egypt and the quality of the food was excellent, considering the buffet arrangements. Variety and quality of the alcoholic drinks was limited, but no more than to be expected from an all inclusive of this nature in Egypt, so hardly any real criticism.

The rooms are a little dated however it adds to its charm. It is a great a d quiet place to stay. Very relaxing along with great staff and food options.

We thoroughly enjoyed our recent vacation. The resort boasts impeccably clean rooms and swimming pools, exceptional service from friendly staff, and an extensive variety of delicious food. We highly recommend Sultan Gardens Resort and would happily stay there again."

First and foremost, the hotel itself is very nice. Our room was beautiful, the ambiance was lovely, and housekeeping was good. We also had some genuinely great staff members. Mustafa at the front desk was helpful and friendly, Abd Ebrihim the bellhop was very kind, and the animation team was lovely and always tried to include my fiancé and me in activities, which meant a lot. Unfortunately, service from some of the wait staff was very lackluster. There were multiple times where it took almost the entire meal to receive a drink or we would sit down and no one would approach us, while other guests received noticeably quicker and more attentive service. My fiancé and I are Black Americans, and it was hard not to notice what felt like a difference in how we were treated compared with guests who appeared to be of European descent. I cannot say for certain whether this was because we were American, Black, or something else, but we both noticed it. Some other guests also made us uncomfortable with frequent staring and unfriendly behavior. I do not blame the hotel for their guests, but I want to be transparent for future travelers. We have traveled all over the world and stayed at many hotels and all-inclusives, and neither of us has ever felt this consistently uncomfortable. The property itself is beautiful, but the inconsistent service and atmosphere affected our experience.

The rooms are a little dated however it adds to its charm. It is a great a d quiet place to stay. Very relaxing along with great staff and food options.

Comfortable room, I had not been able to get hold of the property to discuss late check out through their phone or through Expedia but was upgraded to a family suite on arrival. On the whole very nice hotel

We had a great time at the hotel , everything went extremely smooth,the reception team led by ahmed eissa were outstanding and their customer service skills were extremely sharp, everyone at the hotel were very helpful. Surely will be back

Food could improve but was a great experience

The hotel is in the perfect location in the middle of the Nile. However be forewarned, it is very, very noisy. The music from river boats blares until 3:00 or 4:00 in the morning. The pounding music from the disco goes on all night! The hotel seems to cater to a youngish, hip party crowd.