Barcelona Kid friendly Vacations

We had a 2 bedroom apartment it was very clean with all the essentials we needed,the air conditioning was really amazing as it was so hot in Barcelona when we visited. Very comfortable beds and I liked the concept of having 2 separate bathrooms both had a showers. I would highly recommend this hotel. Staff were very friendly and helpful.

Very friendly staff. We feel very secure. There are a lot of shops for food nearby.

Great centrally located apartment to many of the main sites. Clean apartment and true to the pictures! Well air conditioned apartment.

When we reached at 10.30 pm on the day of our check in, the staff advised us that hotel is over booked and cannot offer you desired booked rooms. They gave us one room at A 47 and second 441 on 4th floor. A47 room was filled with cigarette smell. The next morning we told them about the smell and requested for the rooms as per our booking. The front office manager Marc advised us that we will shift your luggage to the new rooms and leave upto us. We went for excursions and when we came back in the evening, they gave us again rooms on different floors. We strongly raised the issue of such a bad service. Then they gave us 605 room and when we went there, that room was being used by some other guests and it was so embarrassing. We rushed to the front desk and they apologized and asked us to wait. This is the second day of our stay and we were going through hell. They again gave us new room when we advised them that forget about castle view rather give us rooms together as we are the family of four with grown up kids. This treatment at the hands of Intercontinental is so horrendous and a stigma on such a big brand. We are deeply disappointed and our stay at Barcelona has been spoiled and we feel so bad. We are Expedia customers for such a long time and we demand answers from you. Thank you. Saurabh

Excellent

Location very convenient.

Amnesties in a room are basic. It is clean though. Checking procedure is way too complex and long. Audio isolation of rooms is poor. Breakfast was OK.