Miami Kid friendly Vacations

Quedamos encantados un hotel súper limpio bonito accesible a todo la playa todo perfecto lo recomiendo 100% sin dudar vuelvo

I am writing to express my disappointment regarding several issues we experienced during our recent four-day stay at your property. We chose Fontainebleau expecting a comfortable and enjoyable experience, but unfortunately, several of the amenities in our room were not working properly. Our Jacuzzi tub was not working, which was especially disappointing because this was one of the amenities we were looking forward to enjoying during our stay. In addition: The dryer did not properly dry our clothes after we visited the pool. The television in the bathroom was not working. The ice maker was not working. A maintenance employee came to our room regarding the ice maker and told us that we should have ice within approximately an hour. Unfortunately, we never received ice from the machine during our entire four-day stay. These were not minor inconveniences when considered together, especially given the level of accommodations and service we expected when booking our stay. We paid for a room with certain amenities and reasonably expected those amenities to be functional. We would appreciate management reviewing our stay and considering appropriate compensation or a partial refund for the amenities that were unavailable or unusable throughout our visit. We did receive 75.00 credit, but also had unexpected charges (resort fees), Stated was for using the pool which should have been included in the stay.. This isn't my first stay, but this stay wasn't what was expected .

It's always a pleasure staying here. The staff is always so helpful. Was only able to stay one night but they were kind enough to upgrade my room. Got up early to take a dip in the pool before my flight.it was so peaceful and had the best pancakes.

Dirty, Girls And friendly staff Horrible reception Seems like nobody cares, and it’s kind of impossible to reach anyone by phone

Great gooooooood fun time

Love the morning yoga on the roof overlooking the beach.

Quedamos encantados un hotel súper limpio bonito accesible a todo la playa todo perfecto lo recomiendo 100% sin dudar vuelvo

Dirty, Girls And friendly staff Horrible reception Seems like nobody cares, and it’s kind of impossible to reach anyone by phone

Love the morning yoga on the roof overlooking the beach.

Quedamos encantados un hotel súper limpio bonito accesible a todo la playa todo perfecto lo recomiendo 100% sin dudar vuelvo

I am writing to express my disappointment regarding several issues we experienced during our recent four-day stay at your property. We chose Fontainebleau expecting a comfortable and enjoyable experience, but unfortunately, several of the amenities in our room were not working properly. Our Jacuzzi tub was not working, which was especially disappointing because this was one of the amenities we were looking forward to enjoying during our stay. In addition: The dryer did not properly dry our clothes after we visited the pool. The television in the bathroom was not working. The ice maker was not working. A maintenance employee came to our room regarding the ice maker and told us that we should have ice within approximately an hour. Unfortunately, we never received ice from the machine during our entire four-day stay. These were not minor inconveniences when considered together, especially given the level of accommodations and service we expected when booking our stay. We paid for a room with certain amenities and reasonably expected those amenities to be functional. We would appreciate management reviewing our stay and considering appropriate compensation or a partial refund for the amenities that were unavailable or unusable throughout our visit. We did receive 75.00 credit, but also had unexpected charges (resort fees), Stated was for using the pool which should have been included in the stay.. This isn't my first stay, but this stay wasn't what was expected .