Pacijan Island Adventure Vacations

Here are my comments regarding my recent stay at your hotel. Positive feedback: • The breakfast was excellent, with generous portions. • The shuttle service was very convenient, and the driver was courteous and helpful. • The staff were consistently welcoming and attentive. Areas for improvement: • The room was smaller than expected. • I waited approximately 30 minutes because the room was not ready at check-in. • The check-in time feels late and the check-out time early. Aligning check-in and check-out windows would allow guests to better enjoy their stay. Thank you for your attention to these points.

Friendly staff and nearby shops

the pool was under renovation. closed

Very clean and very accommodating and helpful staff.

Nice hotel , good breakfast with a lot of choicest

It was absolutely beautiful staff was beautiful very helpful the reception a little bit slow Mark at a pool bar was brilliant. He was so helpful very very friendly Jo and Dave Ireland

Super beautiful facilities and friendly staff

Fili Hotel is a great hotel. The check-in was smooth with very friendly and polite staff. I gave it a 4 star because of a mishap we encountered during our stay. We initially only booked for an overnight stay but decided to extend our stay for another night. Everything was great. I loved the room set-up and the bathroom. The toilet was a modern, high-tech Japanese toilet bowl with electronic bidets. The bath tub was a good size too. We stayed in a double room with a sea-view. I really loved the view and the sunrise. 💕 There was a couch near the floor to ceiling window and it can turn into a sofa-bed. On our second day, my mother noticed something peaking out of the corner of the sofa. It wasn't easily visible as the color was the same as design on the carpets. When she pulled it out of the sofa, it was a used cond*m. O_O We had little girls staying with us, they saw the item and got nosy right away hence we immediately threw it. I asked for the room to be cleaned. Didn't make a fuss about it and just told the reception staff in person rather than through the phone to avoid miscommunication. The incident was addressed swiftly and the manager on duty apologised for what happened. It was no one's fault. The incident can help with improving the way the cleaning team prepares the rooms for the next guests in the future. I have to admit, when I saw the used item, I was disgusted and my imagination was betraying me. >_< Overall, Fili Hotel is excellent. Not perfect but close enough.

Here are my comments regarding my recent stay at your hotel. Positive feedback: • The breakfast was excellent, with generous portions. • The shuttle service was very convenient, and the driver was courteous and helpful. • The staff were consistently welcoming and attentive. Areas for improvement: • The room was smaller than expected. • I waited approximately 30 minutes because the room was not ready at check-in. • The check-in time feels late and the check-out time early. Aligning check-in and check-out windows would allow guests to better enjoy their stay. Thank you for your attention to these points.

Friendly staff and nearby shops

the pool was under renovation. closed