Philippines Adventure Vacations

All services are way too slow. Booked 4 rooms ,Check in was 3 PM but didn’t got our room Key till 4. Front desk employee had no clue what they are doing. 4 other customers waiting and asking question about when the room will be available and they just stared at them with no response.No towels in our room. Ask for pool towels , employee replied, out of pool towels but we can use bathroom towels which our room don’t have any. Shower area don’t drained fast enough. Next person needs to wait till water drained unless you don’t mind 2 inches of water while you shower. One of our room’s AC wasn’t working. Came to checked, worked for few minutes then stop working. Don’t or wont answer phone when you call front services, so you have to go and talk to them in person. Breakfast food was ok. Had to wait for utensil’s, glass and cup cause they run out at 6:30 AM. Location was nice and quiet but too far from the main area or D’ Mall or to get food. Some staff are friendly and welcoming. Front desk is clueless! No direct access for the E -trike. 3-5 minutes from loading-unloading area to the hotel.

Exceptional resort. Outstanding customer service! Thanks to everyone!

The room was amazing. Especially the special request I made to accommodate the surprise anniversary celebration for my girlfriend the staff surpassed me expectations. Thank you for the wonderful stay I will definitely miss it.

Exceptional resort. Outstanding customer service! Thanks to everyone!

First off , the staff.. so so amazing. I had gotten food poisoning from a tour I did, and they were so helpful keeping me hydrated and had tablets to let me enjoy my vacation. The food options were great, many options. This can just be your stay without ever visiting town. The view was jaw dropping everyday. Aircon was strong , even had to turn it off it got so cold. Room was well kept , and no issues with mosquitos unless you kept door open. Cons might be the cost of getting into town, cost 2.5k per way. So plan for that cost as fuel prices are taking a toll on transport. Also there is a 22 percent tax on all food, but the prices of food are cheap enough that you don’t notice. The complaints I see online don’t seem fair. They are very misguided. This is a five star stay. They have great activities , and amazing amazing spa. Only $15 for the top massage for 2 hours and scrub. I will stay here again, only difference is I’ll rent a car as you are hour outside of coron town.

Exceptional resort. Outstanding customer service! Thanks to everyone!

The room was amazing. Especially the special request I made to accommodate the surprise anniversary celebration for my girlfriend the staff surpassed me expectations. Thank you for the wonderful stay I will definitely miss it.

Exceptional resort. Outstanding customer service! Thanks to everyone!