North America Adventure Vacations

Lacation is good but the hotel needs renovation

Great service, clean, friendly staff

Service was awesome. Kids enjoyed the pools. Rooms were dated but clean.

The property is perfect for a family. The kids have a lot of fun with so many outdoor activities. The rooms need some updates. Overall, it is an ideal hotel if you want to have fun with your family, friends, and pets.

Hawaiian Village had a lot to choose from stores, food and the parking garage was very easy access from both sides of the resort.

Restos hors prix mais très bel hôtel

Lacation is good but the hotel needs renovation

Bungalow was amazing! We were steps away from the beach. An incredible setting!

Great service, clean, friendly staff

Pool was great probably was fantastic for Fremont Street experience

Lacation is good but the hotel needs renovation

The hospitality of the staff at the Outrigger Kaanapali Beach Hotel was exceptional. We upgraded to a newly renovated room which, with the exception of the lighting system, was very nice. Putting a card key into the slot to activate the lights seemed to make no sense. We ended up having to leave a side table on low to have ANY light during the night. Even a night light in the bathroom would have helped. There was no way to turn off the overhead light in the bar area. Our biggest complaint, which may keep us from staying with you again, is the limited food service options. Maui Brewing Company is just okay and offers a limited menu. Not having the snack bar available by the pool is inexplicable. And we heard it could be up to a year before that is up and running again? That makes no sense. What also makes no sense is being unable to charge F&B expenses to our room bill. Paying $25 per day (on top of a resort fee) for each beach lounge chair is excessive, though the service people in that area were very helpful.