Ostend Mountain Vacations

Spacious room. Convenient location in Louise with gourmet grocery store, restaurants, cafes, shopping nearby. Taxi stand front of hotel.

Great sized room, really clean and everything worked! Quiet. Great location. Staff really good. Thanks alot

The property is located outside the city centre. The staff was very friendly and allowed us to check in before the scheduled time, which was greatly appreciated. There is parking available, although spaces cannot be reserved. The hotel was very clean throughout our stay. The room could benefit from some updating; however, the hotel is currently undergoing renovation, so this is likely to improve soon.

Good breakfast. Very happy that they let me have a late checkout.

We had a lovely stay at 9Hotel Chelton. The renovations were great and the rooms and everything were clean. We got in very late and the staff ensured we had a flawless check in experience. Even taking us on a quick tour after we expressed interest in the amenities. The staff was tremendous our entire stay and made us feel welcome and valued. With the exception of one incident when I was trying to utilize the honesty bar and get drinks for my sick girlfriend, I was treated as though I wasn’t a paying guest by one woman staff in particular. Besides that, we loved the location and the breakfast. The dining space was a bit tight for the amount of people during our stay but still a pleasant experience. I would definitely stay again (hopefully during the warmer season).

Perfect location close to city centre and lovely food court. Arrived early and was able to check in early which was great. Room was clean, tea and coffee making facility which was great. Only downside during the stay was the breakfast staff - in particular the two men who took your breakfast orders, they were grumpy, abrupt and sometimes rude which was a shame because breakfast itself was great.

The hotel and staff were truly outstanding

Lovely new hotel, beautiful room, extremely helpful polite staff. Love Radisson hotels and now wont accept anything less!!

Spacious room. Convenient location in Louise with gourmet grocery store, restaurants, cafes, shopping nearby. Taxi stand front of hotel.

Lovely room, clean and adequate...although a full length mirror would be good!? Staff fantastic. Will return, thank you.

Great location and great room for a family