Quintana Roo Mountain Vacations

Very clean, housekeeping did a great job. All staff were extremely curious and went above and beyond. We loved every minute of our stay.

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend

Was a nice stay. What pulled down the review. The place lost electricity during the night on our last day. But it was on they day we were leaving so was less bothersome. The two buffets for dinner on the Palm side were pretty bad. Food was never hot. Milk in the one was not even refrigerated. The buffet on the Sens side was good. But you need to have a black premium wristband to eat there. The Ala carte places were very good. Enjoyed the Cocoa and Mika Taco. Very good meals there. Breakfast was good. But once again food was cool to luke warm. The beach was nice however if you didn’t have your chairs reserved with towels by 8 am. They were gone. Definitely do not have enough chairs when capacity is full. But water was warm. Limited sea grass. Pools we did not use as they were cold Drinks were very good. The bars on the sens side were always less busy with minimal lines. Our beach waiter on the Sens side was outstanding. He deserved every tip we gave him. Room as clean. Maybe a bit dated but slept well in the bed and temp was cool. Always well stocked on the room fridge. Staff was nice. Overall for what we paid is was ok. Fix the cold food at buffets and chair availability on the beach and I easily could have gone 4 outta 5. Our MTS was outstanding. The drivers were friendly. Our driver to airport was extremely friendly even singing to us alone the way. And the airport. Impressive how they got people through both incoming and outgoing.

room clean and inviting. appreciated bottled water in the room

Pros: Great staff, Clean rooms, Clean pools, Great food, and beautiful beach! Cons: No safe or mini fridge in rooms, only hamburgers , hotdogs, and fries for late eats, bottled water given at room temperature. Otherwise a wonderful vacation! Frank. C Oswego, IL

Very clean, housekeeping did a great job. All staff were extremely curious and went above and beyond. We loved every minute of our stay.

Yes, service was excellent , ambience was awesome, muat try for a relaxed vacation

Room spotless,, excellent services Mario from Caprishos wax an excellent service, it was all quality service

Very clean, housekeeping did a great job. All staff were extremely curious and went above and beyond. We loved every minute of our stay.

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend

room clean and inviting. appreciated bottled water in the room

The hotel is very pretty and definitely great for pictures. The AC worked well, hot water was always available, and the front desk consistently answered when needed. However, there were some major downsides. Because the hotel is on the beach, ants did get onto the bed, which was uncomfortable. The shower and toilet area also had windows with no covers, which felt awkward and lacking privacy. The food at the restaurants we tried was not good and extremely overpriced. One experience was especially disappointing — at the restaurant near the beach with the pool and mirror, I ordered a Sex on the Beach drink and found a fly in my cup. Despite this, the drink was still added to my bill. Overall, the hotel looks nice but the issues with cleanliness, privacy, and food quality made the stay less enjoyable.

Nice hotel, but seaweed was all over the beach , no option to swim at all

It was a lovely little oasis with the best staff :)