Japan Adventure Vacations

had the suite, elite experience

Great hotel tucked in a quiet neighborhood. Close to Jimbocho and several train or metro stations are a short walk away. Very clean and comfy rooms. Staff is really nice! Would definitely stay again :)

Amazing place right access to the beach 5 mins walk, one indoor and out door pool ample fun for kids . Breakfast was out of ordinary with thousands of dishes

Very good service. As I have allergies to down and feathers beddings ( which hotels these days have adopted using), New Otani Osaka is able to accommodate to my needs and non hypoallergenic materials beddings they used are most comfortable compared to all the high end 5 stars hotels I have stayed so far. Will definitely recommend this hotel to anybody visiting Osaka. My only complaint is the outdoor pool bar needs additional entry fee to have a drink for guests.

The pool needs redoing and area around the pool floor needed painting. The gym was too small and hot. The Executive lounge was amazing and staff was the best. Our suite view was spectacular and loved our room. Overall, enjoyed our stay. Just a bit far from everything tho. The restaurant food was too expensive. The valet girls were the best.

Very good service. As I have allergies to down and feathers beddings ( which hotels these days have adopted using), New Otani Osaka is able to accommodate to my needs and non hypoallergenic materials beddings they used are most comfortable compared to all the high end 5 stars hotels I have stayed so far. Will definitely recommend this hotel to anybody visiting Osaka. My only complaint is the outdoor pool bar needs additional entry fee to have a drink for guests.

Excellent

had the suite, elite experience

Great hotel tucked in a quiet neighborhood. Close to Jimbocho and several train or metro stations are a short walk away. Very clean and comfy rooms. Staff is really nice! Would definitely stay again :)

Over all it was a really nice place BUT There were too Many rules as to when and where you could eat. If without a car you had to rely on the very expensive restaurants in the hotel. Their convenience store had no sandwiches to get you through if you missed a meal schedule at the resort restaurant. Plus no room service. Also breakfast time got so crowded that you had to often wait 20 minutes or more to get seated. You really need a car to have a great time as I had to spend much money on taxis back and forth to places. Also they had no store providing medicine essential for medical problems one might expect in a tropical area. Also if you wanted a beach chair in the shade because you are sensitive to sun, you had to pay an extra 4000 yen for the chairs. Still, in spite of these conditions I would return again because the staff were very nice and I have a better idea of how to prepare.

Great hotel tucked in a quiet neighborhood. Close to Jimbocho and several train or metro stations are a short walk away. Very clean and comfy rooms. Staff is really nice! Would definitely stay again :)