New Zealand Adventure Vacations

Great check in great location

One of the best hotels in New Zealand. I would give it seven stars. Staff was very accommodating and helpful. Room was spacious and very luxurious. La carte breakfast was excellent. Mini bar was well stocked. It felt like home away from home.

Great location , ordered a lakeside view and that was stunning. Staff were friendly- decor is a little tired but a very comfortable place to stay . Make the pool a little warmer.

Did not clean our room unless we asked we were there for five days. They don’t know how to read the door plaque, which said clean room, please too fast. The manager had to clean our room one night, which is a matter of fresh towels and face claws. also, when requiring a room, please do it in the current currency of the country. We are not all US citizens.

Lots of luggage space, friendly and helpful staff

Upgraded to an incredible apartment with all you could need including washer dryer! Nice lobby bar didn’t try restaurant

One of the best hotels in New Zealand. I would give it seven stars. Staff was very accommodating and helpful. Room was spacious and very luxurious. La carte breakfast was excellent. Mini bar was well stocked. It felt like home away from home.

Pretty good value for the price we paid. It's not the newest or nicest hotel, but it's pretty good. It was clean, the staff were helpful, and the location is fairly central. The hotel is a little dated (hence 'Heritage') and there were some quirks with the bathroom (it's one of those where the 'shower curtain' is just a piece of plastic that covers only half the extent of the tub, which makes it extremely easy for water to get all over the floor and you need several towels to dry it up). We also had quite a big step from the tub down the floor. The plugs everywhere in the room (except in the bathroom) are very low to the ground, which made it tricky to use a converter block for charging devices, but we still made it work. The bed was quite comfortable (softer than most beds I experienced around NZ) which I appreciated. While we heard other people here or there (walking above us or in the hallway), it was overall very quiet and we got good sleeps here. I didn't really use the amenities much but the pool and gym area looked great. Nice views from up there.