Mexican Riviera Adults Only Vacations

Everything was perfect

Casa Cupula was an amazing experience. From Boris, Felix and the team at reception, to the bartenders and servers… the hospitality and friendly, welcoming culture was magic. Easy walk to the malecon and bars and restaurants. Will definitely be back.

A very pleasant and memorable stay. Highly recommend Peninsula Restaurant on site. In daytime the swimming pool area can be loud due to loud music play. At night is very quiet and serene. Will go back!

It was a good experience but I wish they had more food options for the buffet.

I feel safe in this resort, the place is clean, I love the green sorrounding

We are regular guests. We have always had an exceptional experience.

Very spacious and great service!

Montecristo is a great place within the quivira territory. Nice houses with lots of space. However we needed several things fixed during our stay. AC didn’t work properly, grill had to be checked up 3 times, electric stove didn’t work, microwave was broken. This isn’t the standard you would expect for a high daily rate

The scenery was beautiful and the weather was good, so our group arrived with great excitement, but the fountain at the entrance gate was broken, and in one bedroom, water was dripping from the bathroom ceiling and the floor was soaking wet, and the floor had not been cleaned, so it was dirty with grime, and there were no towels in the bathroom except for shampoo. I think they are very lax in their management.

It was my third time staying at a Hard Rock all inclusive. They have a certain level of quality that I require. The service, the food and the entertainment are all excellent!

We had a great time, our goal was to relax and enjoy the area. Enjoy the wonders Puerto Vallarta has.

Unfortunately, there were a number of downsides to our stay. Many restaurants and bars were closed for renovations, which limited our dining options. The app for reservations is frustrating—you can make reservations, but you cannot cancel them through the app. We had to go to the concierge in person. To make matters worse, when we switched to the steakhouse, our Italian restaurant reservation wasn’t canceled correctly, and we were charged a $30 fee that the staff refused to remove. We also experienced no running water in our room for about an hour, and the staff’s response was simply, “we’re looking into it.” On top of that, the painted concrete floor in our room peeled constantly, sticking to our feet, and although someone was sent to look at it, nothing was fixed. We had to wear sandals inside the room. At checkout, the manager did nothing to resolve these issues or remove the incorrect $30 fee. The biggest disappointment was that this resort is not truly “all-inclusive.” Many things come with extra charges: the steakhouse was $48 per person, chef specials cost extra, quality wine and top-shelf liquor were additional, and the regular drinks were mediocre at best with poor mixers. Other issues included flies (especially in the heat), and when it rained, our boat trip was canceled. Getting a refund was a hassle—we had to go to another property twice because the staff didn’t know how to process it the first time. Overall: Pretty property/ but this is not an all-inclusive.