Skip to main content

Crystal Lodge

3.5 star property
Travelers find the perfect balance of adventure and relaxation in this warm retreat, with world-class skiing and dining options just steps from their doorstep.

Choose dates to view prices

Crystal Lodge sits in the heart of Whistler Village with convenient ski-in/ski-out access to Whistler Blackcomb Ski Resort. Guests can relax in the sauna or spa tub after exploring the slopes, then choose from four restaurants and a coffee shop within the eco-friendly property.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Crystal Lodge

  • Boutique family-friendly hotel near Whistler Village Gondola
  • Located close to Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park, Crystal Lodge provides an adjacent golf course, designer stores on site, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse and a golf pro shop. For some rest and relaxation, visit the sauna or the hot tub. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, and Latin American cuisine. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, table tennis, and secured bicycle storage
    • ATM/banking services, a porter/bellhop, and bicycle tour information
    • Guest reviews give top marks for the central location and helpful staff
  • Room features
  • All 158 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Deep soaking tubs, free toiletries, and hair dryers
    • 49-inch LED TVs with cable channels
    • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Aerial view
Pinnacle Hotel Whistler Village
Whistler Village
  • Pool
  • Hot tub
  • Kitchen
  • Pet friendly
8.6 out of 10, Excellent, 5,462 reviews
The price is CA $183
CA $213 total
includes taxes & fees
Jun 11 - Jun 12
Pinnacle Hotel Whistler Village
Compare similar properties

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CAD 737.36 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crystal Lodge have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Crystal Lodge?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Crystal Lodge on May 28, 2026 start from CA $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Lodge pet-friendly?

Yes, Crystal Lodge allows dogs (limit 2 total).

How much is parking?

Self parking is available for CAD 34 per night. Valet parking is available for CAD 39 per night.

What time is check-in at Crystal Lodge?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Lodge?

Check-out is at 11 AM.

Does Crystal Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 737.36 per vehicle applies.

Where is Crystal Lodge located?

This family-friendly Whistler hotel is located in the mountains, within a 10-minute walk of Whistler Village Gondola, Whistler Marketplace, and Whistler Mountain Bike Park. Whistler Blackcomb Ski Resort and Whistler Sliding Centre are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1824 out of 2568 reviews
Rating 8 - Good. 487 out of 2568 reviews
Rating 6 - Okay. 169 out of 2568 reviews
Rating 4 - Poor. 47 out of 2568 reviews
Rating 2 - Terrible. 41 out of 2568 reviews

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Central Friendly Comfortable bed Quiet sleep
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yuen-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the gondola lifts, very friendly staff.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Aleeta

Liked: Cleanliness, amenities
The staff was very friendly and helpful. Location is the best and the rooms are wonderful!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Xenddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and nice staff hotel...♥️
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TARYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay, didn't need for much. There was renovations happening on our floor but could not hear anything and did not affect our stay. Staff were all very pleasent
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The items they gave us for the dog were very helpful. She also enjoyed sitting on the window sill watching the people walking by below. We enjoyed the location of your lodge.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Katie

Of all the hotels I've stayed at in Whistler (some higher end) their rooms were the nicest. Staff was consistently friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

E Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and very convenient and close to mountain and shopping
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location - right in the village center with shopping & restaurants connected to the hotel. Plus just a few minutes walk to the gondola.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Hotel was clean and location, location, location. Would definitely stay there again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lesley

Very nice hotel, convenient to gondolas, great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth Margaret Robson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- very easy access to the slopes and gondolas
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central. The rooms are quiet, and the staff was wonderful. Our dog Kurby loves it too. Plus no charge for a dog.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice outdoor hot tub and pool. The customer service was excellent. Fun hotel in the heart of the village.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Whistler- everything was close/walkable. Underground parking was convenient. Loved my birthday treat and card left in our room by the staff!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, the rooms are dated and the beds were bit lumpy. The bathtub is very high for older people to step into and there are no grab handles to help them get in and out. Access in and out of the property was very easy with multiple doors in both the south wing and north wing.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The location and staff were excellent. Our room was awesome, nice patio, great outlook. We extended an extra night it was so perfect. If you're in Whistler for a pool, no doubt there are better options but if friendly professional staff, a convenient location and a super comfy room are your priorities then Crystal Lodge is the place to be.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the best location in the village
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the robes being available that were kept in the closet. The staff was helpful in every way. Very accommodating.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect. Amazingly close to everything you need and want. Absolutely loved having a ski rental facility in house and ski valet available.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location in village. Nice room and good value .
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Spotless room, great staff, great location
Stayed 8 nights in Jan 2026