Hotels in Utuhina, Rotorua

"The property was well set out.The room was good. "

"Rooms were clean and cosy. Front desk staff were very helpful. We had a nice dinner at the restaurant in the hotel. We did have some rowdy people in the room below us on the third night but the hotel attended to that immediately and the noise stopped. Very nice experience! Great location next to Polynesian hot baths! "

"Don’t do it, unless you want to sleep on heavily stained bedding, use yellow spotted towels and be yelled at reception. 4.50 PM room is not ready… Cleaning personnel was super nice trying to change sheets and towels, but it was impossible for them to find anything without brown or yellow marks. They gave us great local recommendations about what to do though 😉. And the finale was the breakfast! It looked like the family (that operate this hotel) was just recycling their dinner- crusty dumplings, plane fried rice, reheated spring rolls…. To be fair- there was fresh bacon, canned beans and weathered eggs. No coffee, instant one with “help yourself kettle”. $20/person if you book in advance, or $25 on the spot. Thank you for discount, loud lady at the reception 😉 "

"The tv not working "

"Clean room lots of amenities we were desperate to do laundry after our travels loved they had their own afordable laundromat . The adult spa area was also lovely "

"Disappointed i got this for my sister for her 40th.. she turned up at 2:30pm and the room wasnt ready.. left and then csme back at 5:30pm.. her room still wasnt ready do they changed her from level 3 to level 1.. would not recommend.. "

"Great staff to deal with. Prompt and caring. We stay here alot and the only constructive feedback I would give is, fill up the amenities products (eg showergel and handwash etc). I have noticed there is always very minimial in the containers provided in all my trips. Probably something the housekeeping check and top up during room clean up at after check out."

"N/A"

"Room is spacious and clean. Gym is small but functional. Staff are friendly."