Title: Novotel Rotorua Lakeside - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Rotorua Lakeside Luxury hotel with 6 hot tubs and a fitness center ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/701fde60.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Royal Suite, 3 Bedrooms](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7260c554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/45d16883.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/1af025c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/2ab33bea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Rotorua Lakeside offers a peaceful retreat in town. Guests enjoy meals at Atlas restaurant, unwind in spa tubs, or swim in the indoor pool. Attentive staff provides dry cleaning, and free public WiFi keeps everyone connected. 7.8 Good ## Popular amenities - - - - - - Bar ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Twin Room, 2 Queen Beds, Lake View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/5a9e9cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Queen Beds, Lake View 7.2 Good 24 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - Lake view - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/e3bb3e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Lake View 7.6 Good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding - 441 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed ![Executive Suite](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7c824fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding - 775 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Royal Suite, 3 Bedrooms](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7260c554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 3 Bedrooms ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding - 2637 sq ft - Lake view - Sleeps 6 - 3 Double Beds ![Twin Room, 2 Queen Beds, City View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/b96aa383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Queen Beds, City View 8.4 Very good 65 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/fcce9fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 7.8 Good 32 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - City view - Sleeps 4 - 1 King Bed ![Room, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/0f680864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lake View 8.2 Very good 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13233%2C176.25153&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LEopolET19FooJ0rbUIR-_6FA7M=) 9-11 Tutanekai St, P O Box 348, Rotorua, 3201 #### What's nearby - Eat Street - 2 min walk - 0.2 km - Rotorua Night Market - 7 min walk - 0.6 km - Tamaki Maori Village - 8 min walk - 0.7 km - Polynesian Spa - 13 min walk - 1.1 km - Skyline Rotorua - 6 min drive - 4.3 km #### Getting around - Rotorua (ROT-Rotorua Regional) - 14 min drive #### Restaurants - ‪Poco Tapas And Wine - ‬4 min walk - ‪Brew | Craft Beer Pub - ‬2 min walk - ‪The Fainting Goat - ‬4 min walk - ‪Subway - ‬4 min walk - ‪Fat Dog Cafe & Bar - ‬4 min walk ## About this property ### Novotel Rotorua Lakeside Luxury hotel near Polynesian Spa Consider a stay at Novotel Rotorua Lakeside and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the 6 hot tubs. The on-site international cuisine restaurant, Atlas, offers breakfast, lunch, and dinner. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym. Other perks at this hotel include: - An indoor pool and a children's pool - Full breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, express check-out, and express check-in - Free newspapers, a water dispenser, and 10 meeting rooms - Guest reviews give top marks for the breakfast, helpful staff, and location Room features All 199 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews give good marks for the clean rooms at the property. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with digital channels - Refrigerators, free infant beds, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14866/7f861d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Rotorua Rotorua - Pool - Hot tub - Spa - Kids pool 8.2 Very good 1,000 reviews CA $136 CA $156 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=14866&PinnedHotelID=14866&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Valley View](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/3829bdf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - 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Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 1,002 reviews CA $170 CA $198 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3871423&PinnedHotelID=3871423&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, local cuisine](https://images.trvl-media.com/lodging/1000000/10000/1400/1322/315f0a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Hotel Rotorua Glenholme - Pool - Hot tub - Parking included - Free WiFi 7.6 Good 1,001 reviews CA $118 CA $136 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1322&PinnedHotelID=1322&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (NZD 10 per 24-hour period) - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi - WiFi in public areas is free for up to 60 minutes per day ### Parking and transportation - Electric car charging station on site - Uncovered self parking on site (NZD 15 per night; includes in/out privileges) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:00 AM to 10:30 AM for a fee: NZD 34 per person - A bar/lounge - A restaurant ### Restaurants on site - Atlas - Clarkes Bar ### Things to do - 6 hot tubs - Bicycle rentals - Children's pool - Gym - Indoor pool ### Family friendly - Children's pool - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 10 meeting rooms - Business center - Computer station - Conference center (3,444 square feet of space) ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Elevator (36 inch wide door) - Front entrance ramp - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator ### More - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1996 - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: NZD 20 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 100 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately NZD 34 per person - Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary) - Uncovered self parking fee: NZD 15.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out fee: NZD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses geothermal energy Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6 AM to 11 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free WiFi in public areas is limited to 60 minutes per day This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Lakeside Novotel Lakeside Rotorua Novotel Lakeside Hotel Novotel Lakeside Hotel Rotorua Novotel Lakeside Rotorua Novotel Rotorua Novotel Rotorua Lakeside Rotorua Lakeside Rotorua Novotel Rotorua Novotel Lakeside Accor Rotorua Lakeside Novotel Rotorua Lakeside Hotel Rotorua Novotel Rotorua Lakeside Hotel Novotel Lakeside Novotel Rotorua Lakeside Hotel Novotel Rotorua Lakeside Rotorua Novotel Rotorua Lakeside Hotel Rotorua ## Frequently asked questions ### Does Novotel Rotorua Lakeside have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM–11 PM. ### How much does it cost to stay at Novotel Rotorua Lakeside? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on Nov 9, 2025 start from CA $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Rotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Rotorua Lakeside pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Novotel Rotorua Lakeside? > Self parking is available for NZD 15.00 per night. Limited spots are available. ### What time is check-in at Novotel Rotorua Lakeside? > Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Novotel Rotorua Lakeside? > Check-out is at 11 AM. Late check-out is available for NZD 20 (subject to availability). ### Where is Novotel Rotorua Lakeside located? > Located in Inner City, this luxury hotel is within a 15-minute walk of Matariki Hangi & Maori Cultural Performance and Polynesian Spa. Eat Street and Rotorua i-SITE Visitor Centre are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Rotorua Lakeside Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 383 8 - Good 305 6 - Okay 184 4 - Poor 76 2 - Terrible 60 ### 10/10 Excellent #### MARK Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place great service & food was fantastic ##### MARK Stayed 1 night in Jun 2025 ### 8/10 Good #### Erin Sep 22, 2025 Liked: Staff & service, amenities Breakfast menu could be better. ##### Erin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Shamil Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place very modern and convenient ##### Shamil Stayed 2 nights in Jul 2025 ### 8/10 Good #### Meagan Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swimming facilities were fabulous. Room and bedding was comfortable with AC keeping room at a comfortable temperature. No bathrobes for going between the pool and our room. Bathroom is a little tired and dated. Wifi was great and staff were helpful. Loved that eat street was across the rd. Paid for the buffet breakfast, which was good value for money. ##### Meagan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Srikanth Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel awesome location ##### Srikanth Stayed 1 night in Feb 2025 ### 8/10 Good #### Antony Jun 21, 2025 Liked: Cleanliness, room comfort #### Reasonable Stay Good location, quite, easy parking and Eat Street next door. ##### Antony Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### megumi Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### megumi Stayed 1 night in Aug 2025 ### 8/10 Good #### Glenn Jun 29, 2025 Liked: Staff & service, amenities, property conditions & facilities Great location, but the cleaning needs work. ##### Glenn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrea Apr 11, 2025 Liked: Cleanliness, room comfort Great location for what we needed. Comfortable bed. ##### Andrea Stayed 1 night in Apr 2025 ### 8/10 Good #### Amie Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose Novotel because of its closeness to the lake front as we were attending the Matariki drone show. We were very thankful for room service as the lines for food at the event were far too long for us with two young children. Room had amazing views. Bathrooms need a refresh but otherwise everything we needed. ##### Amie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Maria Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional staff at reception - we had 3 different bookings from the same whanau (mum and 2 daughters and their whanau), she was able to arrange us all to be on the same floor which was ideal for the kids and babies as we could easily go from rooms if we needed to do stuff. Great temp for the pool, very good spot went to eat street for dinner. Lovely stay ##### Maria Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Benjamin May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spent my 10year wedding anniversary here and all I c ##### Benjamin Stayed 2 nights in May 2025 ### 10/10 Excellent #### Roger Oct 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant stay, will stay again ##### Roger Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kimberly Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thermal pools were awesome. ##### Kimberly Stayed 1 night in Jan 2025 ### 8/10 Good #### Barbara May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Hotel location is excellent. Clean and good service. Lovely breakfast buffet. ##### Barbara Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Ma'am Aug 25, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities First time at Novotel. Once stepped into the room I already got bitten by fleas on my feet and legs. Carpet needs deep cleaning and couch have stains in them. Never felt uncomfortable ever in a hotel. Staffs are excellent with the service and have provided us a new room and felt a little relieved because the crawlies subsided but the toilets are dirty and have stained in the bath in shower and the ceiling is also dirty and rotting. The hotel needs renovation and is tired. I praised the staffs for being accommodating and helpful though. ##### Ma'am Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kimberly Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Big hotel, had to pay for parking, too many people. ##### Kimberly Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Shekinah Jun 22, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities . ##### Shekinah Stayed 2 nights in Jun 2025 ### 8/10 Good #### Graeme Aug 6, 2024 Liked: Cleanliness, staff & service, amenities Convenient property in goof location with nice outlook. ##### Graeme Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Joanne Apr 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at this Novatel. Buffet breakfast had a good selection, room was clean and comfortable. Nice pool and spa pools available for use all day. Friendly and helpful staff.. ##### Joanne Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Jitya May 21, 2025 . ##### Jitya Stayed 1 night in May 2025 ### 6/10 Okay #### Lauren Jan 21, 2025 Liked: Amenities, property conditions & facilities Room was in need of some updating and repairs. Breakfast was very expensive and average. Thermal pools were a great addition, connected to an awesome gym. Hotel was just over the road from 'eat street' with heaps of dining options. Fabulous location. ##### Lauren Stayed 1 night in Jan 2025 ### 10/10 Excellent #### maryam Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family weekend away An awesome weekend away Faboulus from the start Dylan at Reception was awesome, i had a request on my reservation for top floor so he changed our booking the available room on the 5th floor, the view was priceless. We had the lake twin. Beds super comfy with nice pillows. Spa and pool are very good, we didnt know there is a private spa too but the included ones are what we needed. Great practical gym. Breakfast was yummy and had great range, they made burritos which was lovely. Staff at kitchen and Restaurant very helpful and welcoming. Oh dont forget there was a juice maker, soft serve ice cream maker and smoothi maker all on the breakfast package so you can use these too 👌👌👌... My boy super enjoyed his breakie and the location is far from brilliant, Eat street just there and the newly built Lake Front playground and picnic area just in the front . They had a small kids play zone and also a room to store ur bikes... Cant fault at all. Will definitely stay again 👌 ##### maryam Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Sep 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for money Lovely buffet breakfast. So much to choose from. Nice staff who are efficiently working in the breakfast area.trying to tend to your needs. In the room the toilet bwas a bit dated but overall excellent stay and lovely hotel. ##### Verified traveller Stayed 3 nights in Sep 2024 ### 4/10 Poor #### ZHIBAO Dec 30, 2024 Disliked: Cleanliness, staff & service, amenities Good area, but facilities are too old ##### ZHIBAO Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Eleven Revelstoke Lodge](https://www.expedia.ca/Revelstoke-Hotels-The-Explorers-Society-Hotel.h16491226.Hotel-Information) > > [Ambassador Hotel of Waikiki, Tapestry Collection by Hilton](https://www.expedia.ca/Honolulu-Hotels-The-Ambassador-Of-Waikiki.h894997.Hotel-Information) > > [Holiday Inn Toronto Downtown Centre by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Downtown-Centre.h26247.Hotel-Information) > > [Hotels in St-Adolphe-d'Howard](https://www.expedia.ca/St-Adolphe-DHoward-Hotels.d6155043.Travel-Guide-Hotels) > > [The View Hotel](https://www.expedia.ca/Fort-St-James-Hotels-The-View-Hotel.h11746650.Hotel-Information) > > [Devon Shores](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Brightwater-Suites-On-Clearwater-Beach.h10634721.Hotel-Information) > > [Hotels with Waterslides in Montreal](https://www.expedia.ca/Montreal-Hotels-Hotels-With-Waterslides.0-0-d178288-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [The Buenaventura Golf & Beach Resort Panama, Autograph Collection](https://www.expedia.ca/El-Chiru-Hotels-The-Buenaventura-Golf-Beach-Resort-Panama.h2499390.Hotel-Information) > > [Mystic Springs Chalets - year round pool, hot tub, AC](https://www.expedia.ca/Canmore-Hotels-Mystic-Springs-Chalets-Year-Round-Pool.h24155992.Hotel-Information) ### Flights > [Flights from Sidney (YYJ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyj/yvr/victoria-to-vancouver) > > [Flights from Toronto (YYZ) to Comox (YQQ)](https://www.expedia.ca/lp/flights/yyz/yqq/toronto-to-comox) > > [Flights from Edmonton (YEG) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yeg/yyj/edmonton-to-victoria) > > [flights from london intl airport](https://www.expedia.ca/lp/airports/yxu/flights-from-london-intl-airport) > > [Flights from Pensacola (PNS) to Orlando (MCO)](https://www.expedia.ca/lp/flights/pns/mco/pensacola-to-orlando) > > [Flights from Saskatoon (YXE) to Rionegro (MDE)](https://www.expedia.ca/lp/flights/yxe/mde/saskatoon-to-medellin) > > [Flights from London (YXU) to Houston (IAH)](https://www.expedia.ca/lp/flights/yxu/iah/london-to-houston) > > [Flights from Toronto (YYZ) to San José (SJO)](https://www.expedia.ca/lp/flights/yyz/sjo/toronto-to-san-jose) > > [Flights from New York (JFK) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/jfk/buf/new-york-to-buffalo) > > [Flights from British Columbia (YAZ) to Campbell River (YBL)](https://www.expedia.ca/lp/flights/yaz/ybl/tofino-to-campbell-river) ### Cars > [Car rentals in Lamezia Terme](https://www.expedia.ca/Car-Rentals-In-Lamezia-Terme-Intl.d6032127.Car-Rental-Guide) ### Activities > [Things to do in Caticlan](https://www.expedia.ca/Things-To-Do-In-Caticlan.d8793.Travel-Guide-Activities) ### Packages > [Ethiopia Vacations](https://www.expedia.ca/Ethiopia.d56.Destination-Travel-Guides) > > [TELUS World of Science-Edmonton](https://www.expedia.ca/TELUS-World-Of-Science-Edmonton-Northwest-Edmonton.d6072163.Vacation-Attraction) > > [Central Vacations](https://www.expedia.ca/Central.d10503.Destination-Travel-Guides) > > [North America Vacations](https://www.expedia.ca/North-America.d500001.Destination-Travel-Guides) ### General > [Visit Gorey](https://www.expedia.ca/Gorey.dx182530)