It's wonderful to know that you enjoyed your stay at Hampton Inn & Suites Springfield/Downtown and found our service to be 5 star! We appreciate you sharing your thoughts/ratings and hope you will be our guest again soon.

Thank you so much for leaving us your rating. We are very disappointed to see that your experience was anything less then 5 stars. We are consistently looking for new ways to improve. Our goal is to provide all guest with that Hampton Inn & Suites experience that they deserve, and expect. Thank you again!

It's wonderful to know that you enjoyed your stay at Hampton Inn & Suites Springfield/Downtown and found our location to be ideal and our value to be stellar. We appreciate you sharing your thoughts and hope you will be our guest again soon.

Thank you so much for leaving us your rating. We are very disappointed to see that your experience was anything let then 5 stars. We are consistently looking for new ways to improve. Our goal is to provide all guest with that Hampton Inn & Suites experience that they deserve, and expect. Thank you again!

It's wonderful to know that you enjoyed your stay at Hampton Inn & Suites Springfield/Downtown ! We appreciate you sharing your thoughts and hope you will be our guest again soon. All the best!

Thank you for bringing this matter to our attention as this gives us the opportunity to correct, and learn from our mistakes. I will be sure to share your feedback with rest of the Team, and General Manager. We hope you will come visit us aging should your travels bring you to Springfield.

We are so sorry to see we failed in meeting your expectations. We want every guest to leave feeling happy, and well rested. I will be certain to share your feedback with the entire team for future improvements. All the best, thank you!

Six Flags is a great time for kids of all ages and we're so pleased you made Hampton Inn & Suites Springfield/Downtown a part of your trip. Our team is happiest when our guests are happy, so it's great to hear that you felt welcome throughout your visit and that check-in and check-out were a breeze. Thank you also for letting us know that our breakfast options gave you a good start to the day. If you're in the area again, we'd be delighted to have you stay with us.

Dear Francois, The team appreciates your five-star recommendation. It pleases the team to know that your stay met your satisfaction regarding cleanliness, comfort, and location. We are happy the proximity is beneficial to visit Six Flags. We will look forward to welcoming you back to Hampton Inn & Suites Springfield/Downtown when you return to our town.

Dear Michel, Thank you for your kind and positive review of Hampton Inn & Suites Springfield/Downtown! It's our pleasure to provide you with clean accommodations. We're also glad to know you find our location convenient for your needs. Your compliments are appreciated, and we look forward to hosting you again.

Thank you for taking the time to write to us about your experience, we appreciate knowing that you had such an enjoyable stay!Our staff appreciate the shout out! As well we are thrilled to hear you were pleased with our amenities and that you enjoyed them in comfort and cleanliness. We would love the opportunity to host you again for future visits. Thank you again for staying with us, and for reviewing us, until you return, we wish you safe travels!

Thank you so much! Enjoy your Stay!

Thank you for leaving a review, we do always recommend our guests review cancellation policies and booking details that they select when making a reservation through a third party. We are sorry you are disappointed in your booking and are sorry to see a review of topics like "cleanliness" from a guest who didn't get to experience a stay with us. We do wish you the best with the customer service issue you experienced.

Thank you kindly for leaving us a review, we appreciate when guests give us feedback! We love to know that you had a 5 star stay, and that you enjoyed our delicious hot breakfast! We would love to have you back on your next visit to Downtown Springfield and with you the best in your travels!

Thank you so much for taking the time to leave a review! We are sorry to not have measured up in some ways, we expect a renovation soon and are so excited for an update. We appreciate your feedback and are always working to make the experience better. We prefer to know that our guests had a 5 star stay, and we would welcome the opportunity to have you return for future visits to Springfield. Thank you for staying with us.

Good morning, Shane, Thanks so much for reviewing us! We appreciate feedback and love knowing you had a great experience with us! Thanks for sharing your 5-star opinion of us, we can't wait to have you back again!

Thank you for reviewing us, Rodney! We always appreciate when members share their 5 star experiences! We hope to see you again on your next visit to Downtown Springfield!

Good afternoon Sara,Thank you so much for your review! We wish we had delivered a 5 star stay, we appreciate your feedback and are always working to make the experience better. It was a pleasure to assist you during your stay. Thank you for staying with us.

Good afternoon Gillian,Thank you kindly for leaving us a review! We love to know that you had a lovely stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!Yours in Hospitality,

Thank you kindly for leaving us a review! We love to know that you had a lovely stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!

Thank you kindly for leaving us a review! We are sorry about your experience with the heat and a.c. we will look into what happened. We do love to know that you had a nice overall stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!

Thanks so much for enjoying our breakfast and close proximity to entertainment! We hope to have you visit again soon!

Thank you for your 5 Star review, Janice! Our staff always appreciates a shout out for doing what we love, we thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Liza! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Cheryl! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Karen! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Leopoldo! We thank you for staying with us and look forward to hosting you again!

Good afternoon, Patrice,Thank you kindly for leaving us a review! We love to know that you had a 5 Star stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!Yours in Hospitality,

Thank you for your 5 Star review, Claire! We are so happy you enjoyed our complimentary hot breakfast. We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Stacey! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Victoria! We are thrilled you enjoyed our complimentary full breakfast! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Fei! We thank you for staying with us and look forward to hosting you again!