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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.6 out of 5 Wonderful
1,124 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationTD Garden1 min walk
Popular LocationThe Freedom Trail5 min walk
Popular LocationMassachusetts General Hospital12 min walk
AirportBoston, MA (BOS-Logan Intl.)11 min drive

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  • Comfort Room

    4.7/5 guest room rating

    Room amenities

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    • Sleeps 2
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  • Comfort Room (Downtown View)

    4.8/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 2
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About this area

Boston

Located in West End neighbourhood, citizenM Boston North Station is connected to a shopping centre. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Ready for a night out? Consider Encore Boston Harbor and Brighton Music Hall. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Haymarket Station is 6 minutes on foot and Science Park Station is 7 minutes.
Visit our Boston travel guide
View in a map
Popular Location

What's nearby

  • TD Garden - 1 min walk
  • The Freedom Trail - 5 min walk
  • Museum of Science - 10 min walk
  • Paul Revere House - 12 min walk
  • Massachusetts General Hospital - 12 min walk

Getting around

  • Boston North Station - 1 min walk
  • Haymarket Station - 6 min walk
  • AirportBoston, MA (BOS-Logan Intl.) - 11 min drive

Restaurants

  • CanteenM — 1 min walk
  • Filippo Ristorante - 5 min walk
  • Massimino's Cucina Italiana - 5 min walk
  • Tip Tap Room - 6 min walk
  • Pizzeria Regina - 7 min walk

About this property

citizenM Boston North Station

4-star central hotel connected to a shopping centre in West End
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. All 272 soundproofed rooms feature free WiFi and iPads. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include iPod docks and fridges.
CitizenM Boston North Station offers 272 forms of accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheel-chair doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 9.95 per person (approximately)
  • Late check-out fee: USD 69.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Tax ID - 18991267008
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Can I cancel my reservation for free at citizenM Boston North Station and receive a full refund?
Yes, citizenM Boston North Station offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Boston North Station cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM Boston North Station?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on Oct 26, 2020 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM Boston North Station pet-friendly?
No, pets are not allowed at this property.
How much is parking at citizenM Boston North Station?
This property doesn't offer parking.
What time is check-in at citizenM Boston North Station?
Check-in is from 2:00 PM to midnight.
What time is check-out at citizenM Boston North Station?
Checkout is at 11:00 AM. Late checkout is available for USD 69.00 (subject to availability).
Where is citizenM Boston North Station located?
Located in West End, this hotel is within a 5-minute walk of TD Garden and The Freedom Trail. Boston Harbor and Museum of Science are also within 10 minutes. Boston North Station is only a 2-minute walk and Haymarket Station is 6 minutes.
4.6
Wonderful
5 - Excellent
859
4 - Good
178
3 - Okay
37
2 - Poor
28
1 - Terrible
22

4.9/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
It’s a huge hotel rooms are clean they have high floors nice views but they only let u choose 2 movies so if u don’t like the movie and choose not to watch good luck and your next choice better be spot on lol other than the movie thing it’s nice great for couples
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying here, and I loved how cozy the room was and it’s also very peaceful! It was a perfect place to go and relax after a long week at work.
Stayed 1 night in Oct 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
If you prefer customer service lacking in all common sense whatsoever, you’ll love this place.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean and nice. The rooms are super cool and comfortable. The location was amazing too and the customer service in the lobby was pleasant. That being said we had a hard time finding the lobby- it’s not super well marked on the ground. Also, I must be old school because I appreciate a hotel in a big city that will allow you to leave your luggage until your flight leaves. Especially when using public transportation- Without a charge. This hotel did not allow that but our other hotel in Boston did- so thank you Holiday Inn Express!
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Very clean and rooms are perfect. Comfiest bed. Everything exceeded our expectations.
Stayed 1 night in Oct 2020

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