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Onyx Boston Downtown

Photo gallery for Onyx Boston Downtown

Featured Image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Exterior

Overview of Onyx Boston Downtown

Onyx Boston Downtown

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
155 Portland St, Boston, MA, 02114

Explore the area

  • Popular LocationFaneuil Hall Marketplace9 min walk
  • Popular LocationNew England Aquarium14 min walk
  • Popular LocationBoston Common15 min walk
  • AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Onyx Boston Downtown is located in West End, a neighborhood in Boston, and is in the city center and near a metro station. The area's natural beauty can be seen at Boston Common and Boston Public Garden, while New England Aquarium and Museum of Science are popular area attractions. Looking to enjoy an event or a game? See what's going on at TD Garden, or consider Encore Boston Harbor for a night out. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • TD Garden - 3 min walk
  • The Freedom Trail - 6 min walk
  • Faneuil Hall Marketplace - 9 min walk
  • New England Aquarium - 14 min walk
  • Boston Common - 15 min walk

Restaurants

  • Ruby Room — 1 min walk
  • The Harp — 3 min walk
  • The Harp — 3 min walk
  • Sullivan's Tap — 3 min walk
  • The Fours — 3 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 7 min drive

About this property

Onyx Boston Downtown

Romantic Boston hotel in West End, walk to TD Garden
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a meeting room are onsite. All 112 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Wired Internet, premium bedding, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Onyx Boston Downtown offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 12.99 per night)
  • Available in some public areas: WiFi (USD 12.99 per night), Wired Internet (surcharge)

Parking and transportation

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls and litter boxes are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per night (rates may vary)
  • Valet parking fee: USD 49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Onyx Boston Downtown Hotel
Onyx Boston Downtown Boston
Kimpton Onyx Hotel an IHG Hotel
Onyx Boston Downtown Hotel Boston

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 485 out of 978 reviews
5 - Excellent 50%
Rating 4 - Good. 331 out of 978 reviews
4 - Good 34%
Rating 3 - Okay. 101 out of 978 reviews
3 - Okay 10%
Rating 2 - Poor. 42 out of 978 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 978 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to the TD Garden and restaurants.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times over the years to attend Bruins games. Didn't like the removal of the wine at 5pm, removal of the bar, removal of real glasses from the room. Breakfast is weak. Seems like the place is going cheap, yet charging premium prices.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar wasn’t open
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Host, checking is in
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!!
Stayed 1 night in Nov 2021