Onyx Boston Downtown

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Combined shower/tub, designer toiletries, hair dryer, bathrobes

Overview of Onyx Boston Downtown

Onyx Boston Downtown

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
155 Portland St, Boston, MA, 02114

Explore the area

  • Popular LocationFaneuil Hall Marketplace9 min walk
  • Popular LocationNew England Aquarium14 min walk
  • Popular LocationBoston Common15 min walk
  • AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Onyx Boston Downtown is located in Downtown Boston, a neighborhood in Boston, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Boston Common and Boston Public Garden, while New England Aquarium and Museum of Science are popular area attractions. Looking to enjoy an event or a game? See what's going on at TD Garden, or consider Encore Boston Harbor for a night out. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • TD Garden - 3 min walk
  • The Freedom Trail - 6 min walk
  • Faneuil Hall Marketplace - 9 min walk
  • New England Aquarium - 14 min walk
  • Boston Common - 15 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • Encore Boston Harbor - 9 min drive

About this property

Onyx Boston Downtown

4-star Boston hotel in Downtown Boston, walk to TD Garden
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Onyx Boston Downtown offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 62 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ruby Room

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 62 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Onyx Boston Downtown Hotel
Onyx Boston Downtown Boston
Kimpton Onyx Hotel an IHG Hotel
Onyx Boston Downtown Hotel Boston

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 468 out of 961 reviews
5 - Excellent 49%
Rating 4 - Good. 321 out of 961 reviews
4 - Good 33%
Rating 3 - Okay. 102 out of 961 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 961 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 961 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Needs some updating and a good deep clean in the room I was in at least. No microwave or mini fridge was very surprising and disappointing as we couldn't bring any food back with us. I would like to point out that the front desk staff was exceptionally friendly and helpful.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were fantastic. The room was a little smelly. The matress was uncomfortable. When the hot water was running the pipes would bang.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and close to attractions we were interested in.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Good location. Rooms and facility looking a bit worn. Mold in shower not good
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in and out. Parking is additional and valet - added to your room; not cheap but convenient.
Stayed 1 night in Jun 2022