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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel with free breakfast, a quick walk to Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 420 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Located in South End, a neighborhood in Springfield, Hampton Inn & Suites Springfield/Downtown is in a shopping district and near the airport. Titanic Museum and Naismith Memorial Basketball Hall of Fame are cultural highlights, and some of the area's notable landmarks include Springfield Armory and Big E. Don't miss out on a visit to Six Flags New England. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the ice skating.
Visit our Springfield travel guideOpens in a new window
Map
851 East Columbus Ave, Springfield, MA, 01105

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.3 km
  • Titanic Museum - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • MassMutual Center - 14 min walk - 1.2 km
  • Springfield Armory - 2 min drive - 2.2 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TAP Sports Bar - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame
Located close to Titanic Museum and MGM Springfield, Hampton Inn & Suites Springfield/Downtown provides a free breakfast buffet, golfing on site, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • Coffee/tea in the lobby, free newspapers, and a front-desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free weekday newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Sept 1, 2025 start from CA $169.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Springfield/Downtown pet-friendly?

Yes, Hampton Inn & Suites Springfield/Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Springfield/Downtown?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hampton Inn & Suites Springfield/Downtown?

Check-out is at noon.

Where is Hampton Inn & Suites Springfield/Downtown located?

Located in South End, this hotel is within a 10-minute walk of Naismith Memorial Basketball Hall of Fame, MGM Springfield, and Titanic Museum. Forest Park and Springfield Armory are also within 2 mi (3 km). Springfield Union Station is 24 minutes by foot.

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Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean, comfortable rooms. Solid breakfast included. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cost benefit hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with my 4 kids
Stayed 1 night in Aug 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed hotels in New York city and Boston but Hampton Inn and Suites was the best among those hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Beds were comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and check in was fast and easy, Bathroom is clean and spacious
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
Closeness to Pro Basketball Hall of Fame was a plus. Breakfast and on-site snack area were nice to have. However, mold on ceiling in bathroom was disappointing, along with damaged furniture in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Amenities, property conditions & facilities
We enjoyed our quick and quiet night stay and off Back to 6 flags for another film day of fun & thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Cheng

Liked: Amenities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Basketball Hall of Fame
Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean and organized, high quality service! My family and I love it!
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Disliked: Cleanliness
Property was ok , staff was nice. Not the best area
Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
It was everything I needed
Stayed 2 nights in Jun 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly and clean. Only area of complaint is the guest laundry machines need better maintenance. It should not take 2 hours for a small load of laundry to dry.
Stayed 6 nights in Jul 2025

8/10 Good

Benita L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient so late
Stayed 1 night in Aug 2025

8/10 Good

Julio

Liked: Staff & service, amenities, property conditions & facilities
I like breakfast. I didn't like the every other day, bathroom and towels dirty every other.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Nice breakfast, delicious
Stayed 1 night in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Clean and Friendly

The room and general areas were clean and neat. The complimentary breakfast was awesome. My kids loved the waffle bar!
Stayed 2 nights in May 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy area of town.
Stayed 1 night in Jun 2025

10/10 Excellent

Yurisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

TyNasia

Liked: Cleanliness, staff & service, property conditions & facilities
2nd Fourth of July here and I love it ‼️❤️
Stayed 1 night in Jul 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like there was a pair of panties in the corner of my room by the floor lamp, but I threw them in the trash and told management and got cleans sheets problem solved. Other than that I enjoyed my stay.
Stayed 2 nights in Jul 2025