Pitawala Vacation Packages

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

Hotel was beautiful, nice pool area with hot tubs, restaurant is fantastic food - rooms very nice Staff were fantastic especially bar staff Are is okay but Tuk Tuk’s are everywhere so no issues getting around Would stay here again

The Fortress is a simply magnificent Resort. This beach front Resort has all the facilities you can ever want for a relaxing and truly enjoyable experience. (pools, spa, gym, great restaurants and Bar, delicious and an array of foods just to name a few.) The staff are amazing, very hospitable and always welcoming and friendly. We travelled from Australia and stayed two nights in the Ocean room which was very spacious and clean with all the facilities you need. We had our Wedding Ceremony at the Fortress and there is simply no words to describe the wonderful experience we had. Every aspect of our wedding ceremony was professionally and meticulously arranged by the staff at the Fortress. From organising the necessary marriage documents to the floral arrangements, wedding bouquets and bower, decorations, cake, celebrant, music, photography, special celebratory dinner, and the list goes on., we couldn’t have been happier with all of these things and the very best service we received at the Fortress. A special mention to our wedding coordinator ‘GAYANI’ who went above and beyond to make sure that our wedding ceremony was successful and memorable. Her attention to detail and dedication to make sure we were happy with all the arrangements is something we will always remember and be grateful for. From the time we arrived until we checked out the service was exceptional. All the staff never fail to smile and greet us. The food was delicious & the atmosphere was refreshing.

Room was excellent, food & drinks were great, staff exceptionally friendly and curteous. Hotel is a little remote, but that's the appeal - 20 min walk into the local town / beach, and 10 minute Tuktuk back up the hill. (Usually LKR 500 - £1.25 or thereabouts)

The accommodation is clean, the staff are very friendly and helpful and the food is good. This hotel isn’t 5 star though. If you are looking for 5 star luxury the Riu doesn’t have it