Hotels in Picnic Valley, San Rafael

"In an attempt to make the hotel more popular, it seems the owners re-designed the exterior, the attached shops (Zephyr Walk) and the lobby to make it cool and modern, without maintaining the rooms at all. There is a surprise resort fee, which apparently can range from $30 a night to $45 a night - to cover “amenities”. I’ve stayed at, at least a half dozen other hotels that don’t charge $35 a night per room to light a couple fire pits. Just work it into the room price and stop surprising people. As soon as we checked in, we grabbed our bags and headed to our room, only to immediately get kicked out by housekeeping. They were in our room and just kept saying “just a minute” while we stood in the hallway with our luggage. Considering the hotel also does not allow you to use the bathroom in the lobby until you check in, and we had just driven for 3 hours, we were very uncomfortable. There were strange outlets cut into the side of the nightstand that didn’t seem safe. "

"My daughter and I stayed here for three nights and we couldn't be happier. The room was exceptionally clean and fresh every day, which we really appreciated. The location was the best part—we were within walking distance of everything we wanted to see, making our trip so easy and stress-free. We’re very satisfied and would definitely stay here again!"

"Everything you need here- Market for coffee, sandwiches, drinks. A bar for wine, beer, and spirits. Pool, fitness, free breakfast. Clean rooms, great staff, and perfect location."

"The staff is amazing and it is clean, location excellent. The building itself looks old, or at least the part I was staying. But it was a really good experience "

"Staff gave me wrong room, which occupied by other guest. No breakfast available. Room was dirty with shady curtains..do not accept any more customers "

"Mostly excellent as expected. Parking is expensive. Breakfast was good but opened up late. "

"Whole experience underwhelming."

"The hotel has a unique style and peaceful atmosphere. "

"Room was clean and nice enough for the price, area was central if not in the best neighborhood. Check in staff had an attitude"