Kao Yai Vacation Packages

Extremely upmarket I was upgraded as I could not participate in the breakfast offering. My room was truly amazing Cleaners come every day and thoroughly clean my room from head to toe. The property itself was upmarket, I spent most of my time in the gym overlooking the stunning grounds and pool. Would recommend this to anyone - You are in the best of hands xoxox Miss Jeanette Clabassi

Stayed here in 2019, and was very happy then Six years later service and quality is still exceptional

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Close to the river and asiatique. Good facilities and staff. Nice rooftop bar

Rooms need a bit of looking after - though there was a letter in the room saying they are working on this. Reception checked me into the wrong room and tried to ask me to change rooms at 22:30, after showing me yet another room I didn’t book (no balcony lower floor, I booked studio panoramic with a balcony)I politely declined moving rooms. I selected the ‘pay at property’ option, but the hotel directly took the money from my card the day before I arrived. Expedia confirmed this, they should not provide the option at checkout if it is not possible to pay at the hotel. Reception did try to rectify this by allowing a payment in cash and a card refund, but the refund would take 10/14 days and they weren’t able to provide me with any receipts of yet more cash being left at reception for payment or a refund receipt for the card transaction. Location is pretty good, rooms are large. Bathrooms are good.