Mavillette Vacation Packages

The room was clean, pet friendly and overall great atmosphere.

The first thing I noticed was how filthy the rugs are in the halls. Filthy!!!!! The rooms are clean but nasty rugs also. This hotel obviously has a high volume of people going through it. The restaurant bar does a big business. The people who work there are very nice. But when I went out the back door past the kitchen, it also struck me as dirty. I immediately told myself that I wouldn't eat anything coming out of that kitchen. All the same it is a very popular spot but you go through the restaurant with your bags to check in. That is awkward. It is an old building. I think if they got rid of the old, dingy carpets everywhere (rooms included) it would be much more palatable to stay there. Room furniture is also a bit worn out.

I retro check in at 5 pm and was told my room was not ready.I had to stand around and wait for 45 minutes

Upon our arrival the room was not suitable. It was clear it wasnt turned over properly,food on the bed mattress hair on towels sticky counters. Socks that were not ours. I will say the staff were amazing send someone to go clean it. The room smelled better after but the same issues with the food under the sofa bed and socks as well as the hair on the bath towel wasnt addressed. The hotel General Manager was great and called us the next day to adsress the concerns we had.