Find hotels in Mata Chalupe from CA $49

"Great property I loved the lazy river and slides. Great staff and restaurants"

"Esperaba más de un hotel Nickelodeon. Primero tuve una mala experiencia en el restaurante buffet en el primer día de mi estadía, uno de los colaboradores que servía comida me hizo una broma de mal gusto. Luego de comentar la situación con la concierge, los supervisores se disculparon. Las personas que trabajan ofreciendo regalos a cambio de participar en una charla para ser socios del hotel son bastante insistentes. Lo que sí me gustó fue la comida en el restaurante italiano y en el restaurante Space Woker, la comida deliciosa y la presentación de calidad. También el restaurante “Fresco” es muy bueno. El restaurante buffet no es muy bueno, Recomendaría mejorar el servicio de bebidas e implementar más bebidas naturales. La atención al cliente me parece que debe mejorar, solo unos pocos colaboradores fueron realmente amables."

"Mi experiencia en Live Aqua Beach Resort Punta Cana fue simplemente espectacular. Desde el momento en que llegué hasta el último minuto de mi estadía, el nivel de atención y servicio superó completamente mis expectativas. Quiero destacar especialmente a varias personas que hicieron de este fin de semana algo inolvidable: Jonathan Cariñosamente “El Wala”: siempre atento, con una energía increíble y una sonrisa que realmente marca la diferencia. El sommelier Oscar: su conocimiento y recomendaciones elevaron cada comida a otro nivel. Joel: impecable en su servicio, siempre pendiente de cada detalle. Chef Héctor: su talento en la cocina es evidente; cada plato fue una experiencia. Wally (recepción del Aqua Club): desde el check-in brindó un trato cálido, eficiente y muy profesional. Joshua (en la playa): siempre disponible, asegurándose de que no faltara absolutamente nada mientras disfrutábamos del mar. Cada uno de ellos aportó algo especial, pero en conjunto lograron algo aún más importante: que nunca nos faltara nada y que nos sintiéramos verdaderamente atendidos y valorados en todo momento. El hotel en sí es espectacular: instalaciones modernas, ambiente relajante y una vibra de lujo que se siente en cada rincón. Pero sin duda, lo que hace la verdadera diferencia es su gente. Gracias a todo el equipo por un fin de semana genial. Definitivamente regresaré y lo recomiendo al 100%."

"Great experience, just perfect nothing to complain , staff superb and polite, everyone walk with a smile and willing to help ."

"This is such a great vacation spot! My husband & I had an amazing time from the moment we arrived. Everyone who works there is super kind & helpful which made the whole experience even better. The room was clean & the AC worked perfectly :) The only downside was that we had no cold water for the tub. My husband filled it in the morning & by early evening it was still hot but at least he could finally get in 😂 For an all-inclusive resort, the food was pretty good! Some hits & a few misses but there are multiple restaurants so you’re never stuck eating something you don’t like. We did pay for club & the access to Magna was definitely worth it! We also loved that there’s entertainment every evening & they end the night with a dance party. Definitely an Excellence fan now!"

"Acuatic park, Staff, Beautiful beach"

"Our stay was amazing first time there definitely will be returning"

"The toilet didn’t work. Fire alarm went off at 5am and room lost power. Things were stolen from the room. Shower water was not hot. The restaurant staff was phenomenal and very nice and thoughtful. Hotel staff was terrible no way other than sending a request through the app or walking through the resort to get in contact with anyone at the front desk. Will not recommend "

"Pretty interesting resort: a lot of families were there with kids which is absolutely incredible and explains a lot. Our room was fresh and cleaned on daily basis. Few things were addressed in timely fashion; one was lingering but it was not major. Food was very decent given that majority of resorts are cutting out that expense. Food service was generic like you spot in every other resort. Waitresses were responding pretty quick to a request; few tried not to see you present in the buffet area. Restaurants were very decent; my famous was Steak House, Rio; Italian was a little slow to serve but the food was good. Coffee shop was the best: everything that you'd want to get sweets, coffee, ice creams, etc. There are lots of pools including one for little kids and the start was the "Lazy River" with lots of waterfalls that made the whole experience joyful. There are slides for kids and adults too :). The entertainment was OK. Kids were happy! N16 building concierge was helpful addressing some issues (but not all!) and had lost interest after I denied all his upselling attempts. He has seemingly tried to get the whole family engaged into that with the concealed words and not telling it straight. Alcohol: drinks were mediocre in taste; I didn't get one I liked throughout the week of staying at the resort. Water pressure in shower was very good in our room on the 3rd floor. The resort's staff was friendly and attentive. In overall I would give 4.5 starts to this resort."