Karakaya Vacation Packages

Air conditioning was not working Reception staff very unhelpful right from check in! Room was always clean ✅ The Spa was generally a free for all English is not spoken here even when making announcements So don’t expect us to come

Everything was great!

Very friendly and cooperative staff. There was an issue with noise on the roadside, and they changed our room immediately. It was our anniversary, so they gave us a complimentary dinner & cake at the Italian restaurant, which was excellent and memorable (Da Vinci restaurant). Fatima from Guest Relations and also other staff were very cooperative and friendly. Clean rooms and resort. The food tasted amazing and had lots of variety. Patisserie was great, the coffee and tea were always good, and it was our favourite place to come to. Also had loads of Turkish tea with lemon. Spa and the Turkish hammam were comfortable and perfect in winter. Live music in the lounge was fun. The beach was very clean and well-maintained. Excellent experience overall.

Rip you off with the taxi service and local taxi drivers again rip you off and at war with uber drivers. You will see them chasing them out the area. I’d avoid all the hotels here and just stay in Antyala. Disgrace they get away with ripping you off cause you’re British.

Room and parts of the hotel were very nice, others requiring update. Main restaurant experience not for the feint of heart in the middle of summer holiday season and though food choice was reasonable, quality not as hoped. €20 per person à la carte worth it and eating at Bohemia for €50 per person was nice, but for one of us getting a bit sick, likely from a shellfish dish. There are two distinct hotels, Bohemia looks far better and would have been worth paying the extra (à la carte restaurants included, upgraded rooms, beach facilities etc). Pools good, food and drinks availability was reasonable, no pool service though (even for towels). All sun beds towelled up by mid morning but many-to-most unoccupied. No attempts by the hotel to prevent towel placement nor clear away used but now unoccupied beds. Always seemed to be bin bags left in the area outside our room. Lots of staff, most generally helpful, except strangely Guest Services who seemed completely disinterested / unapproachable / unknowledgeable when asked to assist with bookings etc. From a service perspective, not what I’ve come to expect from a 5 star hotel.