El Encanto Vacation Packages

You pay for what you get, pretty inexpensive place BUT if youre planning to satay longer than a weekend, this is not the place, there was a dead bug when i arrived in my room, the sliding door to the balcony didn't work, the water on the shower was yellow, the bed was too hard imo, ac didnt work, tried to call the staff to address the ac but they didn't pick up, elevator buttons dont work. Its an ok place to stay for a weekend if you plan on exploring instead of saying at the hotel but definitely not a place to stay and rest.

Overall this is a good place to stay. Staff are excellent. Rooms were okay and they could use an upgrade. The al la carte ads are missleading as there is only one open per night plus the buffet. We found the food above average and always had a good meal. You had to pay extra for canned beer even though we went all inclusive. The music deom the vendors on the beach can get relentless and had to move a couple times and our room 4018 was very noisy all day and night long. The night music mainly comes from surrounding bars. Would qe go back No. But would recommend

Staff was very friendly and helpful, great food selections and the hotel it self was clean at most places. Some places needed more attention. But overall will recommend

Beautiful.room.and hotel. Communication at the hotel.prior to check in was not great phone numbers non existant and no replys to email. Beautiful beds and bedding .

The breakfast was promoted as free but when we checked in we were charged $320 pesos. In the room we could hear all of the noise from the streets and guests