Cuastecomates Vacation Packages

Customer service was great

Rhe hotel is really

Beach front property close to Malecon and local restaurants! Only inconvenient is that air conditioning did not work!

The place is a nice hotel but it's only good for honeymooners or seniors. it's very quiet nothing fun is going on, no music, no entertainment, after the dark there is no lights around the pool area everything is dark the only thing you can do is eat and go to bed if you don't want to go to the city. Food quality is very good but the restaurants are not very attractive or have any kind of music or entertainment. The craziest part was that even though we paid for all inclusive and we checked in after 6:00 p.m.after 11:30 which was their check out time they didn't let us eat or drink and told us we have to pay. I have a stayrd in so many all inclusive hotels and they always let you eat after you check out and let you stay there until you catch your flight. There is no bar in the pool and you just have to order everything. What I love about all inclusive is the buffet style restaurants but this hotel doesn't have any buffet style, you either have to be dressed up and dine in at the restaurant or order in room service or at the pool service. Each building has one restaurant only and you have to use the shuttle to go to the other restaurants of the hotel.