Costa Tropical Vacation Packages

Just a little outdated

This hotel was perfectly located near the train. The walk to the main attractions was easy, making the hotel well situated for me. I did not want to haul my luggage far once off the local train system, so this was ideal, and it was easy to get back to the airport and main train terminal. The room size and modernity were more than I expected- really appreciated the new bathroom, and the area was quiet enough at night. The lobby was stifling hot, yet the room was well air-conditioned. My only issue was that the sheets did not pass my UV light test. NO bugs or hair or anything, yet prior stains on the sheets that couldn't be removed from washing were noted via the UV, which disappointed me; yet this is the issue with shared locations and shared linen. I was too tired to ask for another set of sheets, so I just found a clean spot and slept. This would not be visible without UV, so take that for what it is, as I know I've slept on worse. The price was a bit higher than I would have liked, yet very comparable to the overall area and a deal really. I would recommend the location if you are just in need of a quick overnight stay and aren't looking to spend too much time at the hotel. This hotel has limited frills and is above basic hotels in my opinion. I was satisfied with the hotel overall.

Loved the hotel!

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!