[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Noor Bayside hotel with spa services and a 24-hour front desk ![Superior Room, Sea View](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/96815491.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/a1c4d647.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deep-tissue massages, massages](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/86c23787.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/2cc1c9a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 25+ Mbps, and a bar are available to all guests. 7.8 Good ## Popular amenities - Spa - Bar - Breakfast available - Pool - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### Standard Room, Balcony, Garden View ### Highlights Balcony or patio Soundproofed Air conditioning TV Separate bedroom Private bathroom Wardrobe or closet Daily housekeeping - 312 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, Sea View](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View ### Highlights Balcony or patio Soundproofed Air conditioning TV Separate bedroom Private bathroom Wardrobe or closet Daily housekeeping - 312 sq ft - Sea view - Sleeps 2 - 1 King Bed ### Superior Suite, Partial Sea View ### Highlights Balcony or patio Soundproofed Air conditioning Separate bedroom Private bathroom 2 living rooms Daily housekeeping - 646 sq ft - 1 bedroom - Partial sea view - Sleeps 2 - 1 King Bed ### Standard Room, Sea View 8.0 Very good 4 reviews ### Highlights Balcony or patio Soundproofed Air conditioning TV Separate bedroom Private bathroom Wardrobe or closet Daily housekeeping - 312 sq ft - Sea view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Noor.h83809202.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Noor.h83809202.Hotel-Information) ## About the area Located in Chetumal, Hotel Noor is in the city center and near the bay. Museo de la Ciudad and Museum of Maya Culture are cultural highlights, and some of the area's landmarks include Lighthouse Museum and Oxtankah Ruins. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. [Visit our Chetumal travel guide](https://www.expedia.ca/Chetumal.dx6050872) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49374%2C-88.30192&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MWHsB-AP9tF1WferHR_i8bxHKcE=) José María Morelos 3, Centro, Chetumal, QROO, 77000 ### What's nearby - Chetumal Ferry Terminal - 5 min walk - 0.4 km - Palacio de Gobierno - 5 min walk - 0.4 km - Explanada de la Bandera - 5 min walk - 0.4 km - Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km - Museum of Maya Culture - 19 min walk - 1.7 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive ### Restaurants - ‪Almina - ‬1 min walk - ‪OK Bar Club - ‬8 min walk - ‪CAFE 290 - ‬5 min walk - ‪Ámbar Del Mar - ‬1 min walk - ‪Vips - ‬4 min walk ## About this property ### Hotel Noor Hotel in the city center At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 25+ Mbps, and a bar are available to all guests. Other perks at this hotel include: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), luggage storage, and a front-desk safe - Smoke-free premises and a 24-hour front desk Room features All guestrooms at Hotel Noor include comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with showers and shampoo - Balconies or patios and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,005 reviews CA $93 CA $108 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/7000000/6200000/6193600/6193535/dc8f7cd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Chetumal Chetumal - Pool - Breakfast included - Pet-friendly - Free WiFi 7.8 Good 741 reviews CA $95 CA $116 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=6193535&PinnedHotelID=6193535&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 970 reviews CA $64 CA $73 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 340 reviews CA $74 CA $90 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/a3c49c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 24 reviews CA $60 CA $74 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 508 reviews CA $58 CA $71 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free WiFi - Restaurant 7.8 Good 645 reviews CA $78 CA $89 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/f4ce4e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - Parking included - Free WiFi - Air conditioning - Room service 7.6 Good 409 reviews CA $51 CA $59 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/ad9113b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free WiFi - Air conditioning - Parking available - Business services 8.6 Excellent 863 reviews CA $62 CA $71 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Cabin](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/37e9e56d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embajada Universal By La Eufemia Group Huay-Pix - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 66 reviews CA $69 CA $85 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Free manager's reception (select days) ### Restaurants on site - Almina ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - On the bay ### Spa - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Low-height door lock - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: MXN 25 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Noor Hotel Hotel Noor Chetumal Hotel Noor Hotel Chetumal ## Frequently asked questions ### Does Hotel Noor have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Noor? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Noor on Oct 6, 2025 start from CA $67.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Hotel-Noor.h83809202.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Noor pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Noor? > Self parking is free at this property. ### What time is check-in at Hotel Noor? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Noor? > Check-out is at noon. ### Where is Hotel Noor located? > Located in the heart of Chetumal, this hotel is within a 5-minute walk of Malecón de Chetumal, Chetumal Ferry Terminal, and Palacio de Gobierno. Explanada de la Bandera and Palacio Municipal De Othon P. Blanco are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Noor Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 7.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 38 8 - Good 24 6 - Okay 18 4 - Poor 8 2 - Terrible 6 ### 10/10 Excellent #### Yesenia Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Courteous staff and lovely environment ##### Yesenia Stayed 1 night in Jul 2025 ### 8/10 Good #### Alexander Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like the sea view room ##### Alexander Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place, excellent location. ##### Daniel Stayed 1 night in May 2025 ### 10/10 Excellent #### Deanne Jun 1, 2025 Balcony facing the water and boardwalk made the room very special! ##### Deanne Stayed 1 night in May 2025 ### 6/10 Okay #### Libby Jun 20, 2025 Liked: Cleanliness, staff & service, room comfort Room was fine - clean with comfy linens. Pool needed cleaning. ##### Libby Stayed 1 night in Jun 2025 ### 6/10 Okay #### Abner Sep 17, 2025 Liked: Cleanliness, staff & service Pool was out of service, tv was old fat type and wasn't a smart tv. ##### Abner Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Henry Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Closed to the lake ##### Henry Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tinaa Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must stay. This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back. ##### Tinaa Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Emil Sep 9, 2025 Disliked: Cleanliness, property conditions & facilities We encountered many challenges; let me list a few. The air conditioning unit was leaking, there were cobwebs on the ceiling of the balcony, the light immediately above the bed head had a lot of dust, the bath towel had mold, the wifi only worked in certain areas of the room, and they claimed the pool was under maintenance, but it did not appear that way to us. The toilet of the room could not flush This is a clear indication that the hotel is not maintained, and we were deceived by the images posted. ![](https://a.travel-assets.com/ugc/hotel-reviews/9cbf17f8-14f5-47d9-a570-5ff5c39ce940-1757450758621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6cf7f0c-9b8c-4b27-aa68-c15b1b85ba4d-1757450758513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd2e6f88-605c-417d-be5d-d3b21d20b61e-1757450758603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c4d2e285-5639-4710-8822-0e34cabf1e63-1757450758896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emil Stayed 2 nights in Aug 2025 ### 8/10 Good #### William Feb 10, 2025 Liked: Cleanliness, staff & service, amenities This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner. ##### William Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Oscar Jan 22, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The hotel needs maintenance… a lot ##### Oscar Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Sheldon Mar 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay Away. The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return. ##### Sheldon Stayed 1 night in Mar 2025 ### 4/10 Poor #### Rosita Jan 16, 2025 Disliked: Property conditions & facilities The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old. ##### Rosita Stayed 1 night in Jan 2025 ### 2/10 Terrible #### PAUL Sep 14, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Baño de la habitación con moho, no servía el extractor de aire, tuve una infección en el ojo desde el primer día, tuve que buscar doctor y medicamento y en domingo. A la piscina le faltan muchas piezas del recubrimiento, muy descuidada y peligrosa, no es opción para ingresar. ##### PAUL Stayed 3 nights in Aug 2025 ### 8/10 Good #### Luis Guillermo Aug 27, 2025 Hotel cómodo que tiene lo necesario... Algo deteriorado en infraestructura... Muy buen restaurante... ##### Luis Guillermo Stayed 3 nights in Aug 2025 ### 8/10 Good #### bertha Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La vista es muy bonita, faltaba un mueble debajo de la tele, se escuchaba mucho ruido en el pasillo por la mañana y algunos nos despertamos con facilidad, el wc no servía al 100, pero la limpieza excelente y el personal muy bien. ![](https://a.travel-assets.com/ugc/hotel-reviews/6f874da9-b5a7-4a8e-97b1-49402797ba86-1755964635906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### bertha Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Samantha Aug 3, 2025 ##### Samantha Stayed 1 night in Jul 2025 ### 6/10 Okay #### Eliza Aug 2, 2025 Liked: Cleanliness, staff & service, amenities Limpio, aunque instalaciones descuidadas y viejas, las camas no cómodas ##### Eliza Stayed 4 nights in Jul 2025 ### 8/10 Good #### Joana iris Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El trato de el personal fue muy amable es un hotel bonito, al pie de la bahía limpio si acaso sería mejorar su conección a internet y de tv de hay en fuera estuvo excelente ##### Joana iris Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Rebeca Jul 31, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities En un hotel lo más importante es la cama y la limpieza por la limpieza todo ok pero la cama no puede estar incómoda, deberían pensar en poner colchones de mejor calidad y otra cosa, nos ponen un burro para planchar pero no había plancha tampoco había secadora. ##### Rebeca Stayed 1 night in Jul 2025 ### 8/10 Good #### Yesenia Jul 19, 2025 ##### Yesenia Stayed 1 night in Jun 2025 ### 4/10 Poor #### Israel Jul 15, 2025 Disliked: Cleanliness, amenities Mala experiencia.....en primer lugar la habitación olía mucho a humedad, en segundo lugar el baño tenía olor a orines, como si no se hubiese aseado y tercero...había una plaga de hormigas , nuestra queja no fue atendida como hubiéramos deseado, solo se remitieron a pedir disculpas, estuvimos 2 días y créanme no lo volveremos a hacer ![](https://a.travel-assets.com/ugc/hotel-reviews/b4d9b5d0-937a-408b-acf3-b36297360973-1752610068366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hormigas ](https://a.travel-assets.com/ugc/hotel-reviews/2e00209e-0294-45eb-951c-8e32f15e61c9-1752610068602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84d288f0-f403-44ce-8c61-5001f5599911-1752610068822.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Israel Stayed 2 nights in Jun 2025 ### 8/10 Good #### JULIAN Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen lugar para sólo dormir. Internet mejorable. ##### JULIAN Stayed 1 night in Jun 2025 ### 8/10 Good #### José Luis Jul 4, 2025 Liked: Amenities Buena ubicación , excelente atención ##### José Luis Stayed 1 night in Jun 2025 ### 4/10 Poor #### SUSANA VERONICA Jun 23, 2025 Disliked: Cleanliness, amenities, property conditions & facilities El hotel está muy deteriorada encontré una araña en la cama muy descuidado ##### SUSANA VERONICA Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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