Chestnut Mountain Vacation Packages

Clean room and staff

While it seemed like a nice hotel from the pictures and the advertisement through Expedia it is very outdated. The rooms while they were a decent size again it was very outdated. The hotel is situated near the Atlanta underground, which used to be a popular area to visit, but is now very rundown and full of homeless people in the area walking around and sleeping. I would not recommend walking around that area at night unless you’re traveling in a group. The valet staff were very accommodating and kind. The front desk staff, although there were some issues with overcharging they explained to me how it works. My bank also confirmed that they put a pre-authorization hold on top of your total cost of your stay and on top of the separate charge that you have to do for incidentals. The gentleman that I spoke with at checkout was very kind as well as very knowledgeable. It could be a very beautiful hotel if it was updated. They do not do housekeeping until you check out. And there was a bit of a wait to get fresh towels and extra bedding for the pullout couch (we had to go downstairs and collect it ourselves). They do not offer room service and have a very limited market in the lobby.

Friendly staff, cleanly, beautiful hotel.

The room was in good condition but it was very cold at night even adjusting the temp to warm

This is my go-to hotel when laying over in ATL. Not the cheapest, but the most comfortable in Virginia Ave. Good windows keep out the airplane noise, which is a problem at some other hotels. The RedEye restaurant is fine, but better BBQ can be had at the Pit Boss nearby.