Find Hotels by El Cid in Yucatan Peninsula from CA $247

The site advertised that there was our service at the pool up on the roof. Went up there and nobody was there asked if there was somebody to make drinks up there and they said they send somebody. Half hour later nobody was still there went down to the lobby and asked again and she said I’ll have him there right away. Waited another half hour and still nobody showed. Seemed a bit shortstaffed. But the room was clean. Good location.

I loved my stay here last week for many reasons: 1) Value for the money--luxurious ambiance at low price. 2) Super friendly staff. Especially the concierge who called a taxi for me, and it came within 3 minutes. Next day they notified me when my tour van was coming up the driveway to the lobby. I really appreciate this. 3) Location! Felt completely safe. Away from the maddening crowds and so quiet. Attached to a relaxing mall where there is food, shopping, and an Oxxo convenience store to get...

The friendliness of the staff was beyond expectations.

Excellent service and amenities

Everything was perfect, nice room, friendly and helpful English speaking staff welcomed us and looked after all our needs including shuttle to airport rental ( I use Eurocar= excellent no hassle renting) All in all excellent stay, thank you Miguel for kindly handling my luggage and carrier!

From the moment we arrived, we were treated so well. The staff immediately took care of our needs and welcomed us with cool towels and arrival drinks. Check-in was simple and fast. The atrium of the main building is as stunning in person as it looks on the Internet. We recommend eating at KAO during your trip, which is located one the lowest floor in the center of this atrium. After we got settled, we were treated to a first-class experience the rest of the way. Our concierge, Israel, took care...

Stayed in this 2 month old beautiful property a day after the big storm. Unfortunately the front of the hotel was destroyed. The management had many workmen working multiple hours a day to restore it to its original state. When we walked, there was no other hotel with this amount of workers. Management was on site and was very involved in the restoration. Rodrigo the manager and co owner was asking us multiple times a day if we were ok. Staff were very kind about the lack of amenities for us and...

My family had an amazing experience here. Def would return

Beautiful property, has a lot of character, I loved the AC it was nice and cold, balcony was beautiful. However, no elevator only stairs (to carry out your bags). No offer for water and drinks. There is a lil shop you can buy some drinks.

I enjoyed my stay and would book again!

We are a young family of 4 with two children, ages 3 and 6 years old. We stayed at this property for 5 nights and 6 days during the first week of October. It was a great time and we would gladly do it again! The weather was nice, despite hurricanes nearby. We were very lucky. We loved the hotel for several reasons. We were upgraded from a 1st/2nd floor ocean view room to the 9th floor upon arrival. What a nice surprise! The view was beautiful, especially waking up each morning and sitting on the...

This Hacienda was recommended by a good friend of mine in Merida. I stayed for 8 nights in the Casa Maya, right at the beginning of the Botanical Garden, close to the pool and the main building. It was fabulous—clean, lovely toiletries, a very power shower, and the most luxurious bed! I was welcomed to the Hacienda family immediately upon arrival by Lilia. Lilia, Maria, and Kimberly were always around at the main building for anything I needed—and I was always greeted with warm smiles by...

Great resort. Best food we've had in Mexico. Definitely will be back!

We love this hotel. It is clean and the pool is also kept clean. It is very close to everything we need and want. Bars restaurants. Hotel staff very friendly breakfast is great.

This resort delivers on the promise of a great party! While they do have a quiet pool for people to take a break, I can’t speak to it. If you’re looking for a quiet, relaxing vacation - this is not the resort for you. The staff were very friendly and super attentive. I felt incredibly safe. And the food was excellent (some of the best resort food I’ve had). Never had trouble getting into an a la carte restaurant, and the buffet was terrific for all meals. The entertainment staff work so...

My husband and I recently stayed at Viento Suites for a week to celebrate our wedding anniversary. We could not have chosen a better place to stay! The location is very walkable and close to everything. If not within walking distance, it was only a short car ride away. Our room was very clean, comfortable and the AC worked great. I also have to comment on the amazing water pressure as that has sometimes been an issue at other places that we have stayed (As someone with long hair, this becomes...

Wonderful place to stay. Clean rooms, friendly staff. Delicious breakfast.

We just stayed 11 nights at the Ventus Ha with our 3 children (8, 10, 12) and had the most memorable experience. The property is on the north side of the road and provides access to the Marina El Cid as well as the Ventus El Cid, plus all of their respective amenities, restaurants, bars and pools. The Ventus Ha itself is the most serine and modern of the 3. The fact that it is across the road made it more secluded and private almost, and the other properties were easily accessible by “carrito”...