Overall, we enjoyed our choice of First Tracks Lodge-really, the location is what makes it so appealing and the fact that the the new highspeed Creekside gondola opened up in time for our 4 day visit was a definite plus. The lodge is lovely in terms of: location, space, aesthetics, pool, hottub and lovely lobby!
Given the price which is very costly, our expectation is that we get exemplary service and amenities etc...so, the location and room layout do deliver. Unfortunately, there were a few things that need attention: the kitchen stove is sub par-painfully slow to heat up and cook anything....the primary/master bedroom seem to be inadequate in the following ways: heat/thermostat was not working well when we arrived-lowered it to 5 degrees C.-no joke and opened the window, so obviously an issue. Please fix. The toilet in the ensuite was finicky, noisy and did not work on one try, fyi-needs attention. There was a noise throughout the night by the window over the parking garage door-thinking some vent issue or AC or heating...not sure. Worth checking out. The TV/DVD system is very antiquated-no batteries in remote and our young adult children had to work on rewiring, plugging in etc. to get us to play a Video...thinking this should be more current at this time and at this price! I'll refrain by sharing the price, but I can say that for what we paid for 3 nights, we could have had a full holiday in Hawaii for 7 nights including flights. Hope to return to more reasonable value!
